Assistant Manager

1 week ago


Nashik, Maharashtra, India WNS Full time

Greetings from WNS

We have an exciting opportunity for a skilled Assistant Manager - Quality to join our dynamic team at WNS . If you are passionate about Transactional Quality & Process Improvement, and are looking for a role that offers both challenges and growth, we want to hear from you

Job Title: Assistant Manager - Transactional Quality

Company: WNS (Holdings) Limited

Location: Plot No. 4,5,6, Opp. St. Andrew Church Near Police Commissioner office Sharanpur Link Road Nashik, Nashik, India

Company Overview:

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company, offering a unique blend of deep industry knowledge with advanced technology and analytics expertise. We provide innovative, digital-led transformational solutions to clients across multiple industries including Travel, Insurance, Banking, Financial Services, Manufacturing, Retail, and more. With over 44,000 employees globally, WNS helps businesses re-imagine their digital future with operational excellence.

Job Description

1. Conduct process documentation as per ISO standards,

2. Conduct and review sampling strategy in the process.

3. Conduct root cause analysis for process improvements

4. Conduct MSA/calibration as per schedule, Drive and conduct process compliance

5. Drive and conduct audits

6. Conduct baseline study and define the realistic target for the process.

7. Identify the CTQ's and deploy the audit process

8. Drive brainwave in the process, drive open forums/best practice sharing sessions

9. Provided timely reports

10. perform the compliance check and highlight the risk to internal stakeholders

11. Provide evidence of defects and directions for corrective action and avoidance of future errors if performance less than required target. This corrective action will do based on sample check performance.

Qualifications: Graduate

Interested candidates can reach out to me on


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