Software Engineer, Application Support

2 months ago

bangalore, India Altisource Full time

Job Description

Handle production incidents in an effective manner and provide quick turnaround to customers Communicate adequately with customers to keep them informed on the status of their tickets at all times Co-ordinate with internal stakeholders such as QE, Product Management, Infrastructure support and Release management teams to deliver solutions to customer requirements Work as a team player to contribute to the overall operational success of the team by being flexible to work in shifts and weekend on call support activities Document all the customer interactions and technical investigations in the ticketing system at all times Represent team in audit reviews, change advisory calls, business continuity programs such as Disaster Recovery exercises Execute IT application support activities. Envision and support adherence to best practices and standards Responding promptly to application alerts and issues. Level-2 Troubleshooting Applications / Infrastructure issues within benchmarked SLA’s Responsible to report production impact details and able to elaborate to the management Adhere to standards and processes for incident resolution. Maintain production support run books for each application. Analyze and drive to RCA (Root Cause Analysis). Assist in testing and monitoring systems changes implemented. Ensure compliance with Client policies and procedures. Provide appropriate status updates and track assignments on routine basis Level-3 responsibilities for identifying defective behavior within supported applications and work with the appropriate development team to identify root cause and communicate with end-users on the delivered solution. In addition, will need to coordinate with the application development team(s) on the release of hotfixes, features and functionality to supported applications. Will perform release migration steps to Production environments as documented in the release plan

Qualifications

Required Skills –

Linux and Windows environment work experience in AWS Cloud, SQL Databases (MySQL, MS-SQL), Java, Tomcat, Apache

Experience – 5-7 years

  • Application Software Engineer

    2 months ago

    bangalore, India Garrett - Advancing Motion Full time

    The Application Software Engineer is accountable for the Application Software modules Development, Software architectural Design, Software integration and testing for E-Machine Product. Key Responsibilities: Differentiated Technology: Understand the industry trend and familiar with automotive software technologies.Participate to achieve the software roadmaps...

  • Application Software Engineer

    5 days ago

    bangalore, India Garrett - Advancing Motion Full time

    The Application Software Engineer is accountable for the Application Software modules Development, Software architectural Design, Software integration and testing for E-Machine Product. Key Responsibilities: Differentiated Technology: Understand the industry trend and familiar with automotive software technologies.Participate to achieve the software roadmaps...

  • Lead Software Engineer

    3 weeks ago

    bangalore, India JPMorgan Chase & Co. Full time

    We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Asset and Wealth Management, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable,...

  • Lead Software Engineer

    5 days ago

    bangalore, India JPMorgan Chase & Co. Full time

    We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Asset and Wealth Management, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable,...

  • Application Support Engineer

    1 month ago

    bangalore, India Laerdal Bangalore Full time

    We are seeking a dedicated Application Support Engineer with a background in product operations to join our dynamic team. The ideal candidate should possess a strong technical background, exceptional problem-solving skills.Tech Expertise:MySQL Expertise: Troubleshoot and optimize database queries, configurations, and performance issues in MySQL...

  • Application Support Engineer

    2 weeks ago

    bangalore, India Syngene Full time

    Job Description Syngene, established in 1993, is a leading contract research and manufacturing services organization offering drug discovery, development, and manufacturing services to global clients. Syngene’s clients are world leaders in their fields, ranging from leading global multinationals to small and medium-sized start-ups, non-profit...

  • Software Engineer

    6 days ago

    bangalore, India MRI Software Full time

    UI Framework: Blazor; ExtJSDatabase: Microsoft SQL Server/Azure SQL Job Title: . Net Developer HR Job Title: Software Engineer II/III  Location: Bangalore MRI Software is seeking a Software Engineer to join our team working on the MRI suite of products.  As a Software Engineer, you will be responsible for developing, testing, and...

  • IT Application Support Engineer

    2 weeks ago

    bangalore, India Gallagher Full time

    Overview To provide technical software support and server administration to internal business functions in Gallagher Re, minimizing the adverse impact of incidents and problems and preventing reoccurrence of incidents. Work closely with business and technical associates to ensure that value is provided through effective and efficient support of systems....

  • IT Application Support Engineer

    7 days ago

    bangalore, India Gallagher Full time

    Overview To provide technical software support and server administration to internal business functions in Gallagher Re, minimizing the adverse impact of incidents and problems and preventing reoccurrence of incidents. Work closely with business and technical associates to ensure that value is provided through effective and efficient support of systems....

  • Software Engineer

    2 weeks ago

    bangalore, India MRI Software Full time

    About the business: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business.  Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and...

  • Java Software Engineer

    2 weeks ago

    bangalore, India Guidewire Software Full time

    About GuidewireGuidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.As a partner to our customers, we continually...

  • Java Software Engineer

    2 weeks ago

    bangalore, India Guidewire Software Full time

    About GuidewireGuidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.As a partner to our customers, we continually...

  • Java Software Engineer

    2 weeks ago

    bangalore, India Guidewire Software Full time

    About GuidewireGuidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.As a partner to our customers, we continually...

  • Java Software Engineer

    6 days ago

    bangalore, India Guidewire Software Full time

    About GuidewireGuidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.As a partner to our customers, we continually...

  • Application Support Engineer

    1 month ago

    bangalore, India Laerdal Bangalore Full time

    We are seeking a dedicated Application Support Engineer with a background in product operations to join our dynamic team. The ideal candidate should possess a strong technical background, exceptional problem-solving skills. Tech Expertise: MySQL Expertise: Troubleshoot and optimize database queries, configurations, and performance issues in MySQL...

  • Application Support Engineer

    1 week ago

    bangalore, India Infogain Full time

    Application Support Engineer (Lead) with skills Application Support Engineer, Application Engineer for location Bangalore, India Posted on: June 03, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES Proven work experience as a Technical Support Engineer supporting multiple web and mobile applications in a...

  • Application Support Engineer

    1 week ago

    bangalore, India Infogain Full time

    Application Support Engineer (Lead) with skills Application Support Engineer, Application Engineer for location Bangalore, India Posted on: June 02, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES Proven work experience as a Technical Support Engineer supporting multiple web and mobile applications in a...

  • Application Support Engineer

    2 weeks ago

    bangalore, India Infogain Full time

    Application Support Engineer (Lead) with skills Application Support Engineer, Application Engineer for location Bangalore, India Posted on: June 01, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES Proven work experience as a Technical Support Engineer supporting multiple web and mobile applications in a...

  • Application Support Engineer

    6 days ago

    bangalore, India Infogain Full time

    Application Support Engineer (Lead) with skills Application Support Engineer, Application Engineer for location Bangalore, India Posted on: June 06, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES Proven work experience as a Technical Support Engineer supporting multiple web and mobile applications in a...

  • Java Support Engineer

    2 months ago

    bangalore, India Indium Software Full time

    Overview :We are seeking a highly skilled and experienced Java Support Engineer to join our dynamic team. The ideal candidate should have a solid background in Java development, with a focus on Spring Boot and microservices architecture.The role primarily involves providing support for Level 2 (L2) and Level 3 (L3) technical issues, troubleshooting complex...