
Patient Care Coordinator
7 days ago
Position Summary
The Patient Care Coordinator serves as a key liaison between patients, families, and the healthcare team. This role ensures seamless coordination of care, supports patient needs, and enhances the overall patient experience by guiding them through the healthcare process, addressing concerns, and ensuring high-quality service delivery.
Key Responsibilities
- Patient Support & Communication
- Serve as the primary point of contact for patients and families, ensuring clear communication and compassionate support.
- Educate patients on treatment plans, procedures, discharge instructions, and follow-up care.
- Address patient questions, concerns, and complaints in a timely and professional manner.
- Care Coordination
- Schedule and manage patient appointments, referrals, and follow-ups.
- Coordinate between physicians, nurses, allied health professionals, and administrative staff to ensure continuity of care.
- Monitor patient progress and ensure adherence to care plans.
- Administrative Duties
- Maintain accurate patient records in compliance with hospital policies and confidentiality guidelines.
- Manage patient admission, transfer, and discharge processes.
- Assist with insurance verification, billing queries, and authorization processes when needed.
- Quality & Compliance
- Ensure compliance with hospital protocols, safety standards, and regulatory requirements.
- Participate in patient satisfaction initiatives and quality improvement projects.
- Document patient feedback and contribute to service improvement strategies.
Qualifications
- Education:
- Bachelor's degree in Nursing, Healthcare Administration, Social Work, or related field (preferred).
- Diploma/Certification in patient care or healthcare administration (acceptable with experience).
- Experience:
- 1–3 years of experience in healthcare, patient services, or a clinical setting.
- Experience in coordinating patient care or working in a hospital environment is an advantage.
- Skills & Competencies:
- Strong communication and interpersonal skills with a compassionate approach.
- Excellent organizational and time-management abilities.
- Knowledge of medical terminology and hospital operations.
- Proficiency in MS Office and hospital information systems (HIS/EMR).
- Ability to handle sensitive information with confidentiality and professionalism.
Key Attributes
- Patient-focused mindset with empathy and respect.
- Ability to work under pressure in a fast-paced hospital environment.
- Collaborative team player with problem-solving skills.
- Commitment to continuous learning and service excellence.
Job Type: Full-time
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
-
International Patient Counselor
1 week ago
Kilpauk, Chennai, Tamil Nadu, India ARC International Fertility & Research Centre Full timeIn this role, the **International Patient Counselor** provides timely coordination while managing high volumes of international patients/families. The Liaison would be responsible for communicating with international patients/families regarding appointments, care plans, financial, health and concierge resources available. Acts as a primary contact using the...
-
Biomedical Service Engineer
5 days ago
Kilpauk, Tamil Nadu, India Mediscan System Full time ₹ 4,00,000 - ₹ 10,00,000 per yearA biomedical service engineer installs, maintains, calibrates, and repairs medical equipment, ensuring it functions safely and effectively.Key responsibilities include performing routine checks, diagnosing and fixing equipment malfunctions, providing technical support to healthcare staff, training users on equipment operation, maintaining detailed records,...
-
Laundry Worker
2 weeks ago
Kilpauk, Tamil Nadu, India THANC HOSPITAL Full time ₹ 15,00,000 - ₹ 28,00,000 per yearPosition OverviewThe Laundry Staff ensures the hospital's linen, uniforms, and patient clothing are hygienically cleaned, well-maintained, and readily available, supporting infection control and patient care standards.Key Responsibilities: Linen ManagementCollect, segregate, and process soiled linen from wards, OT, OPD, and other hospital areas.Ensure proper...
-
Laundry Worker
7 days ago
Kilpauk, India THANC HOSPITAL Full timePosition Overview The Laundry Staff ensures the hospital's linen, uniforms, and patient clothing are hygienically cleaned, well-maintained, and readily available, supporting infection control and patient care standards. Key Responsibilities: Linen Management Collect, segregate, and process soiled linen from wards, OT, OPD, and other hospital areas. Ensure...
-
Front Office Executive
1 week ago
Kilpauk Garden, India Advanced Grohair & Gloskin clinic Full time**Position Overview**: The Aesthetic Clinic Receptionist is the first point of contact for patients and visitors, responsible for providing exceptional customer service and administrative support. This role involves managing appointments, handling inquiries, and ensuring a welcoming environment that reflects the clinic's standards. **Key...
-
Medical Records Technician
5 days ago
Kilpauk, Chennai, Tamil Nadu, India THANC HOSPITAL Full timeUrgent Requirement, THANC Hospital is looking for a experienced MRD Technician. Customer Issues Resolution, Birth & Death and communicable disease update to the corporation, MIS, NABH Documentation and Compliance. ICD Coding, OP & IP Medical Records, Discharge summary readiness doctor coordination Maintains and contributes to patient care by organizing...
-
Billing Executive
1 week ago
Kilpauk, Tamil Nadu, India ARC INTERNATIONAL FERTILITY & RESEARCH CENTRE Full time ₹ 1,80,000 - ₹ 2,16,000 per yearBilling Executive (Corporate Office)Manage hospital billing operations from the corporate office.Verify patient records, treatment details, and billing accuracy.Coordinate with hospital billing teams to resolve discrepancies.Maintain billing records and generate MIS reports for management.MS Excel, and communication skills.Telugu language proficiency is...
-
MRD Executive
2 weeks ago
Kilpauk, Tamil Nadu, India THANC HOSPITAL Full time ₹ 5,00,000 - ₹ 8,00,000 per yearPosition OverviewThe MRD Officer/Manager is responsible for maintaining, securing, and organizing patients' medical records in compliance with hospital policies, medico-legal requirements, and statutory guidelines. The role ensures accurate, timely, and confidential handling of all patient information, supports clinical teams with data, and assists...
-
Executive Assistant to Managing Director
7 days ago
Kilpauk, Tamil Nadu, India ARC INTERNATIONAL FERTILITY & RESEARCH CENTRE Full time ₹ 2,16,000 - ₹ 3,00,000 per yearManage Chairperson's calendar, meetings, and travel arrangements.Draft, review, and manage correspondence, reports, and presentations.Coordinate board meetings, agendas, minutes, and follow-ups.Schedule and manage Google Meet consultations with patients.Conduct research and prepare briefs for decision-making.Liaise with senior executives, staff, and external...
-
Executive Assistant to Managing Director
7 days ago
Kilpauk, India ARC INTERNATIONAL FERTILITY & RESEARCH CENTRE Full timeManage Chairperson's calendar, meetings, and travel arrangements. Draft, review, and manage correspondence, reports, and presentations. Coordinate board meetings, agendas, minutes, and follow-ups. Schedule and manage Google Meet consultations with patients. Conduct research and prepare briefs for decision-making. Liaise with senior executives, staff, and...