IT Support Analyst

2 weeks ago

Bengaluru, India Eurofins Full time

Job Description

Position title:  IT Support Analyst-VB script

Location:  Bengaluru, Karnataka, India

Shift timings:  8.00am to 5.00pm or 12.00pm to 9.00pm IST

Work mode:  Hybrid - 3 Days office

Role Objective:

We are seeking a technically skilled IT Support Analyst with at least 2 years of experience in IT support and hands-on expertise in VB scripting. The ideal candidate will be responsible for diagnosing and resolving technical issues, supporting end-users, and automating tasks using VBScript to improve operational efficiency.

Key Responsibilities:

Provide 1st and 2nd line technical support for LIMS application. Design, write, and debug VB (Visual Basic) scripts to automate workflows, customize user interfaces, and enhance functionality within the LIMS platform. Develop and maintain VB scripts for laboratory instruments related calculations Develop and maintain VB scripts for automation of routine tasks. Maintain documentation of issues, solutions, and procedures. Collaborate with other IT teams to escalate and resolve complex problems. Ensure compliance with IT policies and data security standards.

Required Skills & Qualifications:

Minimum 2 years of experience in IT support or helpdesk roles. Proficiency in VBScript for automation and task scheduling. Strong knowledge of Windows environments and networking fundamentals. Experience in writing SQL queries. Familiarity with ITIL practices and ticketing systems. Excellent problem-solving and communication skills. Ability to work independently and manage multiple tasks. Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

Additional Information

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