Inside Sales Floor Manager

3 weeks ago

Panipat, India Agricul™ Full time

Location:
Panipat (On-Premise, Full-Time)

Department:
Inside Sales / Business Development

Reports To:
Head of Sales / Regional Sales Manager

  • About the Role

We are looking for a dynamic and result-oriented
Inside Sales Floor Manager
to lead our inside sales operations in Panipat. The candidate will be responsible for managing a team of sales agents, driving revenue growth, ensuring sales targets are achieved, and building strong customer relationships within the agritech domain.

  • Key Responsibilities
  • Team Management & Operations
  • Lead, manage, and motivate a team of 40–60+ inside sales executives.
  • Monitor floor operations to ensure productivity, call quality, and adherence to processes.
  • Conduct daily team huddles, performance reviews, and sales coaching sessions.
  • Ensure discipline, attendance, and team engagement on the sales floor.
  • Sales & Business Growth
  • Achieve and exceed monthly/quarterly sales and margin targets.
  • Drive upselling, cross-selling, and repeat business for agritech products.
  • Maintain a healthy sales pipeline and ensure high lead-to-conversion ratios.
  • Identify sales opportunities across regions, retailers, and distributors.
  • Customer Relationship & Support
  • Ensure exceptional customer experience across all touchpoints.
  • Handle escalations, resolve customer issues, and provide timely solutions.
  • Build trust and long-term relationships with dealers, distributors, and retailers.
  • Reporting & Analytics
  • Track KPIs: call volumes, conversion %, revenue/margin achieved, and agent performance.
  • Generate daily/weekly/monthly reports for management review.
  • Use CRM and sales tools effectively for data-driven decision making.
  • Training & Development
  • Train new hires on product knowledge, sales techniques, and customer handling.
  • Continuously upskill the team to improve efficiency and performance.
  • Required Qualifications & Skills
  • Graduate/Postgraduate in Business, Agriculture, or related field.
  • 5+ years of inside sales experience with at least 2+ years in a managerial role.
  • Strong leadership and people management skills.
  • Proven ability to achieve sales targets in a competitive environment.
  • Excellent communication, negotiation, and interpersonal skills.
  • Hands-on experience with CRM systems, sales tools, and MS Excel.
  • Knowledge of
    agritech, agri-inputs (pesticides, seeds, fertilizers), or rural sales
    preferred.
  • Ability to work under pressure and drive results.

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