IT ServiceMax technical analyst
2 hours ago
ServiceMax Support Technical Analyst Johnson Controls is searching for a ServiceMax Support Technical Analyst to join our team. This role is responsible for providing technical support to internal users, ensuring the smooth operation of ServiceMax and Salesforce systems. The ideal candidate should have experience with Salesforce/ServiceMax administration and support, be proficient in troubleshooting, resolving issues, and provide high quality users support in a fast-paced environment. What you will do Follow ServiceMax best practices and enforce data quality policies. Support SFMs, custom objects, workflows, triggers, flows, lightning components, Visualforce Pages, custom integrations, SOQL and SOSL queries and web services. Work with data provided from and to ERP systems and ETL tools like MuleSoft. Provide technical support for ServiceMax users, resolving issues related to system functionality, data accuracy, and performance. Monitor and maintain ServiceMax systems to ensure the platform is running smoothly and efficiently. Troubleshoot, identify, and resolve user-reported issues, system bugs, and technical problems within the ServiceMax environment. Create and manage cases, ensuring issues are tracked and resolved within established Service Level Agreements (SLAs). Collaborate with end-users to understand their processes and provide guidance on system functionality when required, best practices, and workflows. Work closely with delivery team and administrators to identify and implement system enhancements and improvements. How you will do it Work with architects and project managers to eliminate recurring tickets. Validate the performance of Salesforce solutions through rigorous testing and debugging. Provide continuous maintenance for delivered applications, including troubleshooting and resolving issues. Staying up to date with the latest Salesforce technologies, ServiceMax evolution, best practices, and industry trends. Facilitate technical delivery with Managed Services. Collaborates with Solution Architects. Required: Bachelor’s degree in computer science, Information Systems, or other related field. Min 4 years of implementation experience with Salesforce. Min 2 years of experience with ServiceMax application. Min 3 years in Agile and DevOps development. Strong Knowledge of Salesforce/ServiceMax application administration, security models, sharing rules, standard/custom objects, Validation and workflow rules, reports/dashboards. Good knowledge of Data Loader tool. Experience on mobile application ServiceMax FSA/Go. Excellent communication skills in English. Preferred: Master's degree in computer science, Information Systems, or other related field. Direct experience or experience with integrating with ERPs. Knowledge of Databases – Oracle, SQL Server. Using technologies as MuleSoft, Oracle Integration Cloud. Experience with TrueContext application. Experience working in Field Service domain. ServiceMax administration certifications Who we are At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.
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IT ServiceMax Developer
1 week ago
Pune, Maharashtra, India Johnson Controls Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Title: IT ServiceMax DeveloperLocation: IndiaExperience: Minimum 5 years in ServiceMax developmentJob Description:Develop, build, configure, customize, and integrate ServiceMax solutions based on provided specifications.Implement and maintain ServiceMax components such as workflows, custom objects, and user interfaces.Integrate ServiceMax with Salesforce...
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IT ServiceMax Developer
2 weeks ago
Pune/Pimpri-Chinchwad Area, India Johnson Controls Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Title:IT ServiceMax DeveloperLocation:IndiaExperience:Minimum 5 years in ServiceMax developmentJob DescriptionDevelop, build, configure, customize, and integrate ServiceMax solutions based on provided specifications.Implement and maintain ServiceMax components such as workflows, custom objects, and user interfaces.Integrate ServiceMax with Salesforce...
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IT ServiceMax Lead Data Developer
4 days ago
Pune, India Johnson Controls Full timeServiceMax Lead Data Developer Johnson Controls is searching for a ServiceMax Lead Data Developer to design, develop, and manage data integration and development processes between ServiceMax, Salesforce, and other enterprise systems. In this role, you will lead the development of data pipelines, integrate field service data, and ensure that the data...
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ServiceMax Lead
3 weeks ago
Pune, India Persistent Systems Full timeAbout Position: We are seeking ServiceMax lead with hands-on experience in service cloud, sales cloud etc.,Role: ServiceMax LeadLocation: All Persistent LocationsExperience: 8 to 10 YearsJob Type: Full Time EmploymentWhat You'll Do: 8-10 years of experience in Salesforce ecosystem overall with strong experience in ServiceMax(4+ years) Strong experience with...
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ServiceMax Lead
2 weeks ago
Pune, India Persistent Systems Full timeAbout Position: We are seeking ServiceMax lead with hands-on experience in service cloud, sales cloud etc.,Role: ServiceMax LeadLocation: All Persistent LocationsExperience: 8 to 10 YearsJob Type: Full Time EmploymentWhat You'll Do: 8-10 years of experience in Salesforce ecosystem overall with strong experience in ServiceMax(4+ years) Strong experience with...
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ServiceMax Lead
2 weeks ago
Pune, India Persistent Systems Full timeAbout Position: We are seeking ServiceMax lead with hands-on experience in service cloud, sales cloud etc.,Role: ServiceMax LeadLocation: All Persistent LocationsExperience: 8 to 10 YearsJob Type: Full Time EmploymentWhat You'll Do: 8-10 years of experience in Salesforce ecosystem overall with strong experience in ServiceMax(4+ years) Strong experience with...
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ServiceMax Lead
3 weeks ago
Pune, India Persistent Systems Full timeAbout Position:We are seeking ServiceMax lead with hands-on experience in service cloud, sales cloud etc.,- Role: ServiceMax Lead- Location: All Persistent Locations- Experience: 8 to 10 Years- Job Type: Full Time EmploymentWhat You'll Do:- 8-10 years of experience in Salesforce ecosystem overall with strong experience in ServiceMax- (4+ years) Strong...
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ServiceMax Lead
2 weeks ago
Pune, India Persistent Systems Full timeAbout Position:We are seeking ServiceMax lead with hands-on experience in service cloud, sales cloud etc.,- Role: ServiceMax Lead- Location: All Persistent Locations- Experience: 8 to 10 Years- Job Type: Full Time EmploymentWhat You'll Do:- 8-10 years of experience in Salesforce ecosystem overall with strong experience in ServiceMax- (4+ years) Strong...
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It Servicemax Lead Data Developer
3 weeks ago
Pune, Maharashtra, India Johnson Controls Full timeServiceMax Lead Data Developer Johnson Controls is searching for a ServiceMax Lead Data Developer to design develop and manage data integration and development processes between ServiceMax Salesforce and other enterprise systems In this role you will lead the development of data pipelines integrate field service data and ensure that the data infrastructure...
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ServiceMax Lead
3 weeks ago
pune, India Persistent Systems Full timeAbout Position: We are seeking ServiceMax lead with hands-on experience in service cloud, sales cloud etc., Role: ServiceMax Lead Location: All Persistent Locations Experience: 8 to 10 Years Job Type: Full Time Employment What You'll Do: 8-10 years of experience in Salesforce ecosystem overall with strong experience in ServiceMax (4+ years) Strong experience...
