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Health advisor

2 months ago


Bengaluru, India VCATCH Full time
Company Overview

VCATCH is a leading company that operates on Six-Sigma standards in the BPO industry. With a core management team with decades of experience, we have expanded our services to various industries such as Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate builders. With state-of-the-art technology and infrastructure, we offer cost-effective call center services in Bangalore. VCATCH currently has 51-200 employees and is committed to providing a supportive and growth-oriented work environment.

Job Overview

We are hiring a Health Advisor to join our team at VCATCH. As a Health Advisor, you will be responsible for providing guidance and assistance to individuals seeking healthcare advice. This role is Full-Time and based in Bangalore, Karnataka, India. The salary range for this position is competitive and will be commensurate with experience.

Qualifications and Skills

Fresher with less than 1 year of experience in a similar role12th, Degree in Healthcare, Nursing, or related fieldStrong knowledge of healthcare practices, procedures, and terminologyExcellent communication and interpersonal skillsEmpathetic and compassionate approach towards client interactionsAbility to work independently and as part of a teamAttention to detail and strong organizational skillsAbility to prioritize tasks and manage time effectivelyProficiency in using computer systems and healthcare software

Roles and Responsibilities

Provide health advice and guidance to individuals seeking healthcare assistanceAssess individuals' health concerns and provide appropriate recommendationsEducate individuals about preventive measures and healthy lifestyle choicesProvide information about healthcare services, insurance options, and medical resourcesMaintain accurate and confidential records of client interactions and recommendationsCollaborate with healthcare professionals to ensure optimal care for clientsStay updated with healthcare policies, regulations, and industry trendsProvide exceptional customer service and ensure client satisfaction