Head HR Shared Services| Financial Services
4 weeks ago
Opportunity to make an impact in a leadership role Opportunity to work in a leadership position About Our Client This role is with a well-established, mid-sized organisation in the financial services industry, specialising in trading. The company is committed to delivering exceptional results and maintaining high standards of professionalism in all aspects of their operations. Job Description The Senior Vice President leads the Shared Service Centers, unifying governance, measurement, and continuous improvement activities under one leader. This role aims to enhance the strategic and operational effectiveness, efficiency, and transparency of these services to meet organizational goals.Responsibilities:*Develop strategies and processes to scale the shared services center according to demand.*Manage the annual operating plan, budget, action plans, and projects to support the shared services and overall business strategy. Oversee vendors and contracts impacting the budget, ensuring procedures facilitate goal achievement.*Establish work standards and resource requirements for a cloud-based environment and virtual workforce.*Ensure operational standards for productivity, quality, compliance, and customer service are met and continuously improved.*Foster a work environment of respect, inclusion, and employee engagement to drive high performance.*Transform the culture into a service-oriented organization, delivering strategic value and improving operational efficiency.*Set long-term strategic direction for administrative functions, anticipating trends, opportunities, and vulnerabilities. Ensure infrastructure and systems support current programs and future growth.*Use data, analytics, and industry insights to assess service performance against benchmarks. Recommend strategic or tactical changes as needed.*Conduct periodic benchmarking of service cost and quality.* Establish and manage client-focused productivity and service quality standards, including Service Level Agreements (SLAs). Ensure operational performance standards align with firm goals. The Successful Applicant A successful Head HR Shared Services should have: A degree in Human Resources, Business Administration, or a related field. Proven expertise in HR operations within the financial services or trading industry. Strong knowledge of employment laws and regulations in Mumbai Suburban. Ability to manage and lead teams effectively. Experience in process improvement and implementing HR systems. Excellent communication and stakeholder management skills. Experience in setting up or scaling a captive shared service organization, servicing multiple verticals and processes.*Preferred Project Management certifications.*Ability to manage day-to-day service management/shared services in a multi-functional environment.* Proficiency in using data and analytics to set productivity and quality standards, assess delivery performance, and identify root cause issues. * 15+ years of progressive experience in leadership role implementing and/or operating multiple functions within a Shared Services
-
Head Hr Shared Services| Financial Services
3 weeks ago
Pune, Maharashtra, India Michael Page Full timeThe Head HR Shared Services will lead and manage the HR operations and services team ensuring smooth and efficient processes within the organisation The role requires expertise in human resources within the financial services industry and a strong focus on operational excellence The Senior Vice President leads the Shared Service Centers unifying governance...
-
Head HR Shared Services| Financial Services
4 weeks ago
Pune, India Michael Page Full timeAbout Our Client This role is with a well-established, mid-sized organisation in the financial services industry, specialising in trading. The company is committed to delivering exceptional results and maintaining high standards of professionalism in all aspects of their operations. Job Description The Senior Vice President leads the Shared Service Centers,...
-
Head HR Shared Services| Financial Services
4 days ago
Pune, India Michael Page Full timeOpportunity to make an impact in a leadership roleOpportunity to work in a leadership positionAbout Our ClientThis role is with a well-established, mid-sized organisation in the financial services industry, specialising in trading. The company is committed to delivering exceptional results and maintaining high standards of professionalism in all aspects of...
-
Head HR Shared Services| Financial Services
3 weeks ago
Pune, India Michael Page Full timeJob Description - Opportunity to make an impact in a leadership role - Opportunity to work in a leadership position Job Description The Senior Vice President leads the Shared Service Centers, unifying governance, measurement, and continuous improvement activities under one leader. This role aims to enhance the strategic and operational effectiveness,...
-
Lead - HR Shared Services
4 weeks ago
Pune, India Michael Page Full timeOpportunity the lead HR Shared Services Strategic role About Our Client This opportunity is with a large organisation, well-regarded for its commitment to innovation and operational excellence. The company values expertise in human resources and strives to create efficient and effective processes across its operations. Job Description Oversee and manage the...
-
Lead - HR Shared Services
1 week ago
Pune, India Michael Page Full timeOpportunity the lead HR Shared ServicesStrategic roleAbout Our ClientThis opportunity is with a large organisation, well-regarded for its commitment to innovation and operational excellence. The company values expertise in human resources and strives to create efficient and effective processes across its operations.Job DescriptionOversee and manage the HR...
-
Lead - HR Shared Services
4 hours ago
Pune, India Michael Page Full timeAbout Our Client This opportunity is with a large organisation, well-regarded for its commitment to innovation and operational excellence. The company values expertise in human resources and strives to create efficient and effective processes across its operations. Job Description - Oversee and manage the HR shared services team to ensure timely delivery of...
-
Lead - HR Shared Services
2 weeks ago
Pune, Maharashtra, India Michael Page Full time ₹ 20,00,000 - ₹ 25,00,000 per yearOpportunity the lead HR Shared ServicesStrategic roleAbout Our ClientThis opportunity is with a large organisation, well-regarded for its commitment to innovation and operational excellence. The company values expertise in human resources and strives to create efficient and effective processes across its operations.Job DescriptionOversee and manage the HR...
-
Associate, Financial Process Services
2 weeks ago
Pune, Maharashtra, India Tresvista Financial Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the Department:Financial Process Services (FPS) is a vertical of TresVista that works with major clients in the spectrum of the financial services industry. FPS caters to their needs related to accounting & financial data extraction and spreading and enables holistic view based on summarized data & information which is consumed at various levels and by...
-
Associate – Hr Shared Services
3 weeks ago
Pune, Maharashtra, India METRO Global Solutions Center Full timeCompany Description Metro Global Solution Center MGSC is internal solution partner for METRO a EUR31 6 Billion international wholesaler with operations in more than 30 countries The store network comprises a total of 623 stores in 21 countries of which 522 offer out-of-store delivery OOS and 94 dedicated depots In 12 countries METRO runs only the delivery...
