Production Support Analyst

2 days ago

Hyderabad, India Whatjobs IN C2 Full time

Project Description: ITT (Investment Trading Technology) team supports T&M (Treasury and Markets) and is looking for the right individual to support Murex 3.1 applications. Murex is one of the leading applications in the areas of global trading, risk management, and trade processing, and we using it across asset classes, Front to Risk to Back in a setup with multiple production environments and grids, connections to many upstream and downstream systems. This challenging role provides a unique opportunity to support a community of hundreds of regional users belonging to Front-Office, Operations, Finance, Credit & Market Risk, and Limits Management. In this dynamic environment, the team will also strive to improve the system stability through continuous improvement and participate in the ambitious pipeline of projects. Responsibilities: - Resolve production incidents in a smooth and timely manner with minimal impact to business. - Put in controls and checks in place to monitor and smooth the functioning of production systems. - Investigate and understand the cause of defects raised. - Stakeholder relationships across all groups within the

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