Senior Technical Writer
3 weeks ago
Writer Your role will involve:
• Working with subject matter experts to obtain an in-depth understanding of products
• Producing easy-to-understand user documentation for user guides, tutorials, FAQs, online Help, and release notes
• Working with content in multiple formats including graphics, animation, and videos
• Reviewing and revising content to improve clarity and follow style guidelines
• Maintain existing content, working with experts to revalidate or update content
• Proactively identifying opportunities and methods for improving processes and tools
In return you will bring:
• Proven track record of producing concise, grammatically correct technical documentation and learning assets to aid product adoption and usage
• Familiarity with the Software Development Life Cycle and general software development. Experience using Confluence + Jira or other project management tools a plus
• Excellent interpersonal and relationship-building skills
• A strong learning motivation and the ability to seek out and rapidly absorb complex technology domains
• Passion to thrive in a fast-paced, ever-changing environment and the ability to manage multiple projects simultaneously
• A proactive and open-minded attitude to resolving problems and delivering results.
• Strong attention to detail. Preferred qualifications:
• Degree in English, Technical Writing, or a related field highly desirable.
• Strong English language skills demonstrating proficiency in technical communication
• An understanding of cloud computing, including cloud storage technologies.
• HTML and Photoshop or other image management skills As a technical writer, you will ultimately impact the organization by producing easy-to-follow guides, tutorials and documentation that accelerate product adoption and significantly improves customers’ integration experience.
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