Salesforce Developer

3 weeks ago


india SpeedMart Full time

Company Profile

Our overseas Singapore-based client is a fast-growing Asia pacific multinational specializing in cloud engineering solutions, is looking for experienced and result-oriented IT professionals.

The company has grown from an emerging start-up into an established and trusted technology company with an international team of dedicated professionals delivering state-of-the-art IT solutions. The company is growing rapidly and is looking for new talents in multiple tech roles in Asia to incrementally improve and build upon its technology solutions.


Location & work – Remote (WFH), India


Employment Type - Full-time


Profile – Salesforce Developer - Service Cloud


Preferred experience – 5+ years


The Role:

As a key member of the GTS team, you will be responsible for administrating, designing, and developing major components of SFDC and Custom applications on SFDC.


Key Responsibilities:

  • Design, develop, test, and deploy Salesforce applications and integrations using Apex, Lightning Web Components (LWC), and other Salesforce technologies.
  • Implement and customize Salesforce Service Cloud solutions, including configuring Service Cloud Console, Knowledge, Case Management, and Omni-Channel.
  • Work closely with the GTS SFDC team to enable predictable and successful delivery for meeting time, scope & and budget and be accountable for respective project delivery.
  • Work on Service cloud within Salesforce.
  • Participate in code reviews and ensure code quality and best practices are followed.
  • Troubleshoot and resolve technical issues and provide support to end-users as needed.


Requirements:

  • Minimum 5+ years of experience in Salesforce Development
  • Minimum 5+ years of experience in Salesforce Service Cloud
  • Bachelor's in Computer Science or Computer Engineering
  • Must have at least 5+ years of experience and extensive understanding of the Salesforce.com platform, w.r.t Platform administration, Development, Data Management, Integration, Security, and Deployment.
  • Hands-on experience with Service Cloud, Omnichannel, and Open CTI Salesforce methods.
  • Experience in designing and building service cloud applications.
  • Experience using Lightning/Aura, Integration Concepts, LWC, etc.
  • Experience in Einstein - Relies, Recommendation, Conversation, Mining, etc.
  • Experience in Live chat, Chatbot, and CTI.
  • Experience in Salesforce Email2Case module.
  • Experience in salesforce LWC, APEX, Milestone, Flows, etc.
  • Must possess excellent Verbal and Written communication skills.
  • Must be able to effectively communicate and work with fellow team members and other functional team members to coordinate & and meet deliverables
  • Must be flexible to work in different time zones


Highly desirable to have:

  • Salesforce Service Cloud Certification is a plus.


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Application Method

Apply on LinkedIn or email your resume to:



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