L3 Support Engineer
1 month ago
Role : L3 support engineer
Experience : 6 -9 Years
Work location : Hyderabad
Mode of work : From Office.
Job description :
- A minimum of 6+ years of product L3 support experience.
- Proficiency with VB.NET, C#.NET, VB Script, and.NET is a must.
- Possessing JAMS Scheduler experience is a must.
- Proficiency with Splunk, App Dynamics, Cloudflare, Grafana and SolarWinds is a must.
- Proficiency in SQL server
- Very strong Debugging skills
- Proficient in JIRA is a must.
- Outstanding comprehension of the SDLC process.
- Strong at performance optimization and troubleshooting applications.
- Outstanding interpersonal abilities.
- Enthusiastic and Independent.
- The capacity to automate monotonous operations.
- Knowledge of Azure Cloud is advantageous.
- Proficiency in Azure DevOps is advantageous.
- The capacity to work in shifts; an EMEA shift time would be ideal (IST Hours: 02:30 PM to 11:30 PM IST).
- The capacity to perform weekend monitoring.
- The capacity to perform the holiday support.
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