Senior IT Service Engineer

4 weeks ago

Shivamogga, India Incresco Full time

Job Description We’re a fast-moving tech company solving bold problems in AI, SaaS, and digital platforms. We’re now looking for a Senior IT Service Engineer who can take ownership of enterprise IT systems, lead small-scale infrastructure projects, and ensure operational excellence for global clients. You’ll partner with our European customers and internal stakeholders to design, manage, and improve IT systems that keep business moving smoothly—across devices, locations, and teams. Who we’re looking for: A technically strong, hands-on IT professional who thrives on autonomy and responsibility. You have experience supporting international users, implementing scalable systems, and improving operational processes. You enjoy working in fast-paced, dynamic setups where structure meets speed . What you’ll do: Lead Level 2 support and troubleshoot complex system issues. Design and implement improvements across Microsoft 365, Entra ID, and Intune . Automate repetitive tasks using PowerShell, Bash, or Python . Handle IT infrastructure initiatives such as migrations, integrations, and security rollouts . Maintain network configurations (LAN/WAN, VPN, DNS/DHCP). Document processes, ensure compliance, and drive continuous optimization. Collaborate closely with global stakeholders to deliver world-class IT experiences. Who should apply: You’ve got 3–5 years of relevant IT engineering experience. You’ve supported or collaborated with European or international clients . You have strong technical knowledge of Microsoft 365, Intune, networking, and endpoint management . You’re proactive, structured, and capable of leading initiatives independently. You love solving problems before they become problems.

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