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Netcool Administrator

1 month ago

Bengaluru, India Vays Infotech Pvt Ltd Full time
Company Description

Vays Infotech Pvt Ltd is an experienced IT products and services organization based in Bengaluru. The company is known for its strong customer services and technical capabilities. With a diverse client base across various industries, Vays Infotech is highly regarded by its clients. Since its inception as a service provider for a leading computer manufacturer, Vays Infotech has grown to offer a multitude of services including data voice networking, system integration, custom-built applications, and device integration.

Role Description

This is a full-time role for a System Administrator based in Bengaluru. The System Administrator will be responsible for day-to-day system administration tasks, troubleshooting technical issues, providing technical support, managing network administration, and overseeing information technology infrastructure.

- Strong understanding of Netcool probes (e.g., MTTrapd, EIF, Email, Syslog, Message Bus).- Strong knowledge on Netcool Impact, DSAs, write custom impact policies- Integration knowledge via impact, web service, Rest APIs to other ITSM systems. Integrate Tivoli Netcool/OMNIbus with other systems (e.g., ServiceNow, databases).- Configure and manage the Tivoli Netcool/OMNIbus system.- Customize event presentation, filters, and views.- Create scheduled, custom, and ad-hoc reports.- Develop and maintain automation scripts using shell scripting.- Automation tools integration knowledge.- Very Good troubleshooting skills.- Minimum 4 years of relevant experience

Qualifications

- System Administration and Network Administration skills- Troubleshooting and Technical Support skills- Experience in Information Technology- Excellent problem-solving and analytical skills- Strong knowledge of computer systems and networks- Ability to work in a team and collaborate effectively- Strong communication and interpersonal skills- Relevant certifications in system administration or network administration

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