
Carrier/merchant claim specialist
3 weeks ago
Company Description Bolster Biz is a leading provider of offshoring and outsourcing services based in New Delhi. We specialize in driving business growth, optimizing operational efficiency, and ensuring long-term success. With over 2,000 completed projects and more than 100 clients in the USA, we offer cost-effective solutions with access to expert professionals to deliver high-quality services. Position Summary: Bolster Biz is looking for a Merchant Claim Specialist who will handle all claims related to lost, damaged, or late delivery orders shipped through our Client's carriers. This role requires attention to detail, strong communication skills, and the ability to manage claims from start to finish. Key Responsibilities: Merchant Communication: Review and validate claims submitted by merchants for eligibility and accuracy. Respond to merchants professionally and empathetically. Request credits for eligible claims on the merchant’s Manifest billing account. Carrier Claims Management: File eligible claims with shipping carriers like UPS, Fed Ex, USPS, DHL, Veho, and others. Track claims throughout the reimbursement process. Document the amount awarded once the claim is resolved. Apply additional credits to merchant accounts when necessary. Accurate Documentation: Keep thorough records of all claims to ensure proper follow-up and avoid duplicate reimbursements. What We’re Looking For: Strong customer service experience (1–3+ years), especially in written communication. Ability to manage tasks independently and meet key performance indicators (KPIs). Experience with claims processing (like shipping, fulfillment, or medical) is a plus. Familiarity with ticketing systems like Zendesk, Hubspot, or Salesforce Service Cloud is a bonus. We need someone who is detail-oriented, organized, and empathetic — ready to provide excellent support to our merchants and ensure claims are processed accurately and efficiently.
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Carrier/Merchant Claim Specialist
3 weeks ago
India BolsterBiz Full timeCompany Description BolsterBiz is a leading provider of offshoring and outsourcing services based in New Delhi. We specialize in driving business growth, optimizing operational efficiency, and ensuring long-term success. With over 2,000 completed projects and more than 100 clients in the USA, we offer cost-effective solutions with access to expert...
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Carrier/Merchant Claim Specialist
3 weeks ago
India BolsterBiz Full timeCompany DescriptionBolsterBiz is a leading provider of offshoring and outsourcing services based in New Delhi. We specialize in driving business growth, optimizing operational efficiency, and ensuring long-term success. With over 2,000 completed projects and more than 100 clients in the USA, we offer cost-effective solutions with access to expert...
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[Apply Now] Carrier/Merchant Claim Specialist
3 weeks ago
India BolsterBiz Full timeCompany Description BolsterBiz is a leading provider of offshoring and outsourcing services based in New Delhi. We specialize in driving business growth, optimizing operational efficiency, and ensuring long-term success. With over 2,000 completed projects and more than 100 clients in the USA, we offer cost-effective solutions with access to expert...
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Merchant Success Specialist
2 weeks ago
Remote - India ShipBob, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearLocation: Remote in India Role Description: The Merchant Success Specialist (MSS-EU market) will join ShipBob's growing Merchant Success team responsible for understanding the unique strategic needs of each of our merchants and delivering massive value to help facilitate their growth and success. The MSS will manage a portfolio of Shipbob's medium size...
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Claims Specialist
6 days ago
Bengaluru, Karnataka, India, Karnataka Plum Full timeAbout Job:-Claims Management Specialist is responsible for processing and managing cashless insurance claims efficiently and accurately, ensuring timely closure to policyholders and seamless coordination with insurance providers.The job purpose of a Claims Management Specialist is to process and manage cashless claims for employees. This includes verifying...
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Specialist - Claims Service [15h Left]
6 days ago
Mumbai, India Marsh Full timeJob Description Mercer is seeking candidates to join our Claims Service team based in the Pune/Mumbai office. This is a hybrid role that requires working in the office at least three days a week. Specialist Claims Service (Grade C1) What can you expect: - Excellent exposure to complex & diverse claims handling. - Opportunity to enhance Claims knowledge and...
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Claim Inspector
5 days ago
India Driver Logistics Full timeClaims inspector / scrap handlers review claims to verify both the claimant and claim adjuster followed due process during the investigation and reporting phase of a case. Claims examiners ensure compliance and approve or deny claims while assisting adjusters when needed. They diligently review reports to ensure that no errors have been made in the appraisal...
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Claims Specialist
2 days ago
Mumbai, India Howden Full timeJob Description Job Description Industry: General Insurance / Insurance Broking / Insurance Surveyor Location: Mumbai Experience: 12+ years Reporting To: Business Head/Vertical Head Role Summary The role holder will lead the claims function across all Specialty lines of business, ensuring efficient, compliant, and client-centric claims handling. The role...
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Claims Specialist
2 days ago
Mumbai, Maharashtra, India, Maharashtra GrayQuest Full timeAbout GrayQuestGrayQuest is India’s leading FinTech innovator in the education ecosystem, transforming the$100B+ education industry through its cutting-edge financial solutions. Our flagship offering—monthly EMI solutions for school and college fee payments—makes education more accessible,affordable, and rewarding for millions of Indian families.We...
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Specialist - Claims Assistant
6 days ago
Gurugram, Gurugram, India Outscale Partners Full timeJob Description Enters new claims into database. Checks basic claim information and settles findings appropriately. Responds to voicemail and emails and refers as necessary. Maintaining detailed records, documentation, and reports (upload to specific claims within internal system). Set up Post Accident Drug Testing (where applicable). Maintains accuracy and...