Remote AV Design Engineer
3 weeks ago
Assist sales account managers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development
Assist sales account managers with coordinating complex presales engagements
Assist account teams with collecting customer business and technical requirements and determining the company’s recommended solution(s)
Develop solution architecture and detailed line-item configurations/bills of materials (BOMs) where appropriate or as per consulting engagement
Develop a solution proposal and / or presentation of the recommended solution
Assist with technical scoping/review for Statement of Work (SOW) for assigned accounts.
Function as liaison to end-user customer technical staff regarding the solution and implementation specifics
Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
Assist sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set
Lead knowledge transfer forums around solution updates, implementation ‘lessons learned,’ etc. as relevant
As appropriate, assist the company sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution, or its implementation and deployment. As needed, assist in developing a ‘get well’ plan
Complete training per development plan and maintain certifications in accordance with a focus area
Complete administrative tasks (expenses, time reporting) in a timely fashion
Other duties as assigned
Requirements
AVIXA CTS-D certification ideal, AutoCAD NOT required but a nice to have
Minimum 5 years of working experience in the AV field required
MUST be technical & have closing skills
Proficiency with Crestron, Extron, Biamp, Polycom, and Cisco Video Teleconferencing systems
Excellent written and verbal communication skills
Must be a responsible, self-motivated, self-starter, personable and well-organized
Ability to demonstrate planning, organizing, and implementing skills
Must be able to read and effectively interpret general business documentation and drawing package
RequirementsRequirements: University graduate or equivalent experience with further studies in AV installation, data or voice communications, or drafting. Minimum of 4 years' experience in an electrical and/or communications environment. Understanding of project management practices and customer service obligations. Knowledge of electrical, electronic, communications, and computer products and equipment. Proficiency in oral and written English grammar, punctuation, and spelling. Familiarity with building construction and blueprint reading. Experience with the AV Commercial Integrator Navigate system, specifically for change orders and delay notices feedback to the Project Manager. CTS-I Certification Preferred
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