Trainee team leader

About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, Warner Media, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. As the Training Lead, you bring a passion for training, learning, and collaboration, to ensure team members across the Localization and Fulfillment businesses have impactful, engaging, and memorable learning experiences. You are instrumental in collaborating with the key stakeholders that ensure a globally consistent, accurate, and up-to-date Training Program. You will be influential in ensuring that training is delivered in the best ways possible, while working with decentralized team members that are ultimately responsible for creating the source content that will be used for training. Ensures programs or modules are outlined, global, up-to-date, and audited for accuracy and relevance through collaboration with SME, BA, and TPM •Ensures Instructional Designers have what is needed to work through source training materials to transform it into interactive e Learning •Successful deployment (implementation and adoption) of learning and monitors expected learning outcomes •Distributes Training Best Practices to decentralized content creators and ensures usage •Understands importance of different training models and ensures training is available in a variety of methods as relevant (ex: e Learning, Live, Q&As)•Ensures learning is effective by scheduling learner survey feedback sessions with SME, TPM, BA content creators, and internal team Instructional Designers. Ensures prioritization and addressing of feedback on learning content, prioritizing critical issues raised, low ratings •Coordinates Monthly Live Training Calendar opportunities and tracks attendance •Distributes learner data to stakeholders and actions the addressing of key feedback •Ensures timely completion of learning through reporting progress to managers and leaders for any learning initiative that requires the training team to manage •Identifies areas of opportunity for Walk Me for Digital Adoption Specialist •Ownership of onboarding/new-hire experience •Suggest changes in the structure and method of training as per technology improvements and industry standards •Embody the company values and drives company culture positively Experience and Qualifications •Bachelor’s Degree in Communication, Production or Post Production Studies or applicable equivalent experience •4+ years of experience in Training and/or L&D, delivering global programs at scale •Experience in Subtitling, Dubbing, Scripting, Audio Description and Audio workflows, best practices and industry standards a plus •Experience creating Training programs, materials, and delivering Training to audiences of varying sizes •Experience in Workday, Moodle •Advanced skills in Power Point, Word, Excel, etc. •Ability to clearly communicate technical workflows and processes to non-technical audiences •Experience in fast-paced, entrepreneurial environment **Candidates must be open to working from our Bellandur, Bangalore office and flexible to work in 12 PM to 9 PM/3 PM to 12 AM as per business needs**