Office administrator

4 weeks ago


Patna, India Tata Consultancy Services Full time

Role: Hub Admin Manager (HADM)Desired Experience Range: 2 to 7 yearsRequired Skill Set: Graduate/MBALocation of Requirement :Bihar :: Bhagalpur, Muzaffarpur, Patna, Darbhanga, Purnia, Muzaffarpur, DarbhangaNoida, Ranchi, Dhanbad, Agartala, Raipur, Jaipur, Siliguri, Indore, Jalandhar, Jodhpur, NelloreNaharlagun,Complete ownership of managing HUB Admin activities/operation & Admin Team· Defining Scope and KRA’s of Team members· Communicate and co-ordinate with immediate management for day to day activities· Direct reporting to Regional Admin Head – TCSi ON on day to day activities, incident management etc.· Monitoring and reporting of key project activities, plans and progresses· Managing calls and discussions· End to end Exam day and non exam day administrative activities management and Team coordination· Ensuring zero incident on Exam day related to Admin Services· Help in Recruitment, Training and talent development of Team Members· Define and deploy control and Monitoring mechanism Admin Team within HUB· Training and development of Admin Team within HUB· Ensure Standardising of process at all Exam Venues within HUB· Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice· Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis· Central spoc for all Facility related matters within HUB· Ensure SLA/SLC at Exam Venues· Governance over Vi DZ/LISP partners , regular meeting and closure of Audit points· Deployment of Adhoc/Contract manpower at Exam Venue· Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region· Maintain and monitor legal compliances for all Venues· Prepare and deploy contingency/BCP· Surprise checks at exam Venues· Handle crisis situation· Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances· Conduct audit of Exam venues· Any other duty assigned from time to timeMust HaveGood communication skills (written/verbal)Experienced in Soft services facility mgmt.Experience in Facility Operations and managementStrong technical knowledge of Electrical Equipment'sMust have managed a teamExperience in conflict managementWilling to work, learn and perform under extreme pressureWilling to travelAware of laws related to facility compliance and operationsVendor Management skillsOpen to take complete ownership, responsibility & accountability of assigned workGood computer knowledge ( Microsoft xls,word, Powerpoint etc)Good Have· Professional Certifications, additional language knowledge, Strong analytical and logical understanding



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