Technical Consultant- Network

3 weeks ago

BangaloreGurgaonGurugram, India Getronics Solutions India Pvt Ltd Full time

Job Location : Bangalore/Gurgaon


Job Title : Technical Consultant Network & Security (FortiGate)


Relevant Experience : 8 + years


Job Grade : TS4


Responsibilities :


- This role requires strong fault isolation and root cause analysis skills to diagnose and solve complex technical issues and provide timely solutions to customers in a professional manner.


- Regularly updating customer cases to record the progress of calls in call tracking system

and documenting technical solutions and product information in account-specific repositories.


- Work to reproduce customer issues and work with vendors to resolve technical issues and thus does not limit to the above with more involvement like


- Manages the design, implementation and ongoing management of mainly.


- Provide reactive/proactive Designated Technical Support to top tier customers.


- Provide configuration review, troubleshooting and best practices to named customers.


- Manage support cases to ensure issues are recorded, tracked, resolved and follow-ups are done in a timely manner reported via Service desk and Customer.


- Provide fault isolation and root cause analysis for technical issues.


- Publish Technical Support Bulletins and other technical documentation in the Knowledge Base.


- Gather and retain customer-specific documentation in a secure location for ease of troubleshooting.


- Review of technical documentation, troubleshooting guides, etc and improvement Plans


- Act on Incidents reported by our network management tools.


- Act on Incidents reported by the customer (via our service desk)


- Proactively test & upgrade software on various devices


- Analyse capacity management reports & propose improvements.


- Prepare and execute Change requests.


- Remotely Configure new devices


- Interact with multiple teams (Helpdesk, Customer, Service delivery Managers)


- Communicate & raise incidents to 3the party (vendors / telecom providers)


- Propose improvement plans (technical & human activity)


- Proactively seek guidance from peers and seniors where required.


- Team presentations on your activities


- Propose improvements for our network management tools / Configuration.


- Analyse reporting before used by Service Delivery Manager


- This role involves client interaction.


The scope of products / vendors covers :


- FortiGate, Cisco ASA, Cisco FTD, Palo Alto ( Firewall, Panaroma )


- Cisco (Routing, Switching), Wireless, Cisco ACI


- Meraki (Wireless ,SDWAN )


Primarily : Cisco (Routing/Switching), FortiGate Firewalls


Secondary :


One of the following firewalls Palo Alto, Cisco ASA, Cisco Firepower Cisco ACI


Core Skills :


- Minimum 8 years relevant experience (see list of vendors)


- Hands on experience to work in an ITIL structured organisation dealing with Incident / Change / Problem management.


- Hands on experience in handling major IT infrastructure vendor products such as Cisco and Palo Alto.


- Expert with implementing and supporting Advanced routing protocols, Switching.


- Experience with Wireshark or other protocol analysers.


- Configuring network & security devices with end-to-end security in mind.


- Configuring end to end Quality of Service


- Troubleshoot using traffic analysers, NetFlow collector, capacity management tools.


- Incident Report Document writing.


- Documentation (MS Word) & drawing ( MS Visio ) updates


- Participating in Team & Customer meetings.


- Effective English speaking & writing skills.


Soft Skills :


- Driven and Customer focused.


- Ability to work well under pressure.


- Proactive Attitude


- Problem Solving


- Excellent Communication - Verbal & Written


- Independent and resourceful with minimal supervision


- Team player


- Take :


- Masters/Graduate degree holder


- Fortinet NSE5 and above (Desired), PCNSE, PCNSA, CCIE, CCNP Security


- CCIE, CCNP routing switching (Desired)

(ref:hirist.tech)

  • Network Architect

    2 weeks ago

    Gurgaon, India NMS Consultant Full time

    From 8 to 13 year(s) of experience ₹ Not Disclosed by Recruiter - Gurgaon/ Gurugram,Haryana, Bangalore/Bengaluru, Mumbai (All Areas) - Sound Technology Knowledge on Network Solutions across multiple OEMs in Infrastructure Network Domain. - Sound Technology knowledge on SDA/SD WAN Solutions for well known OEMs including Cisco ,Meraki ,Aruba.. - Sound...

  • Technical Consultant

    3 weeks ago

    Bangalore/Gurgaon/Gurugram, India Getronics Solutions India Pvt Ltd Full time

    Job Title : Technical Consultant Network & Wireless Relevant Experience : 8 + years Job Grade : TS4 Responsibilities : - Design, plan, establish, and optimize wireless networks. - Design and implement WLANs and other wireless networks. - Develop wireless network infrastructures and make recommendations on systems enhancements for optimization. - Be...

  • Technical Consultant

    2 months ago

    Bangalore,Gurgaon,Gurugram, India Getronics Solutions India Pvt Ltd Full time

    Job Title : Technical Consultant Network & Wireless Relevant Experience : 8 + years Job Grade : TS4 Responsibilities : - Design, plan, establish, and optimize wireless networks. - Design and implement WLANs and other wireless networks. - Develop wireless network infrastructures and make recommendations on systems enhancements for optimization. - Be...

  • Technical Consultant – Network

    1 week ago

    Gurgaon, Haryana, India Getronics Full time

    Team Purpose The Managed Network & Security Team is responsible for the managementof the Network and security devices in Getronics data centers, connectivitytowards customers and cloud providers and on-premises network &security implementations at our customers.You should possess excellent communication and teamwork skills andhave confidence working on...

  • Technical Consultant

    1 week ago

    Gurgaon, Haryana, India Women Entrepreneur Network Full time

    The key responsibilities highlight the multifaceted nature of the Technical Consultant role, emphasizing leadership, technical expertise, and client interaction. System Configuration and Customization : Configure and customize Dynamics 365 applications according to project specifications. Implement advanced functionalities and custom workflows to enhance...

  • Senior Technical Consultant, Network

    1 week ago

    Gurgaon, Haryana, India AHEAD Full time

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...

  • Network Security Consultant

    4 weeks ago

    gurgaon, India SAFFRON NETWORKS PVT LTD Full time

    Company DescriptionSaffron Networks Pvt Ltd is a leading cybersecurity consulting firm based in Gurugram. With a team of highly skilled cybersecurity professionals, we provide expert guidance and solutions to enhance our clients' security posture and protect against modern cyber threats. Our comprehensive services are tailored to meet the unique needs of our...

  • Network Presales Consultant

    1 week ago

    Gurgaon, Haryana, India AV PEOPLEKART PVT LTD Full time

    Role: Network Presales consultantLocation GurugramExperience - At least 5+ to 10 years of experience in a presales role, with a proven track record in delivering networking solutions to government clients.Skills - Strong relationships and connections with OEMs, including Cisco, Arista, Aruba, Juniper, HPE, Dell, and Ruckus.Excellent understanding of...

  • Network Security Consultant

    1 week ago

    Gurgaon, Haryana, India SAFFRON NETWORKS PVT LTD Full time

    Company DescriptionSaffron Networks Pvt Ltd is a leading cybersecurity consulting firm based in Gurugram. With a team of highly skilled cybersecurity professionals, we provide expert guidance and solutions to enhance our clients' security posture and protect against modern cyber threats. Our comprehensive services are tailored to meet the unique needs of our...

  • Network Presales Consultant

    3 weeks ago

    Gurugram, India AV PEOPLEKART PVT LTD Full time

    Role: Network Presales consultantLocation GurugramExperience - At least 5+ to 10 years of experience in a presales role, with a proven track record in delivering networking solutions to government clients.Skills - Strong relationships and connections with OEMs, including Cisco, Arista, Aruba, Juniper, HPE, Dell, and Ruckus.Excellent understanding of...

  • Network Presales Consultant

    1 month ago

    Gurugram, India AV PEOPLEKART PVT LTD Full time

    Role: Network Presales consultantLocation GurugramExperience - At least 5+ to 10 years of experience in a presales role, with a proven track record in delivering networking solutions to government clients.Skills - Strong relationships and connections with OEMs, including Cisco, Arista, Aruba, Juniper, HPE, Dell, and Ruckus.Excellent understanding of...

  • Technical Consultant

    3 weeks ago

    bangalore, India Getronics Full time

    About GetronicsGetronics family is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific & Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public...

  • Technical Consultant

    2 months ago

    bangalore, India Getronics Full time

    About GetronicsGetronics family is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific & Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public...

  • Network Security Consultant

    1 week ago

    Gurgaon, Haryana, India SAFFRON NETWORKS PVT LTD Full time

    Company DescriptionSaffron Networks Pvt Ltd is a prominent cybersecurity consulting firm based in Gurugram. With a team of highly skilled cybersecurity professionals, we offer expert guidance and solutions to enhance clients' security posture and defend against modern cyber threats. Our tailored services combine strategic consulting, technical expertise, and...

  • Network Security Consultant

    4 weeks ago

    Gurugram, India SAFFRON NETWORKS PVT LTD Full time

    Company DescriptionSaffron Networks Pvt Ltd is a leading cybersecurity consulting firm based in Gurugram. With a team of highly skilled cybersecurity professionals, we provide expert guidance and solutions to enhance our clients' security posture and protect against modern cyber threats. Our comprehensive services are tailored to meet the unique needs of our...

  • Network Security Consultant

    4 weeks ago

    Gurugram, India SAFFRON NETWORKS PVT LTD Full time

    Company DescriptionSaffron Networks Pvt Ltd is a leading cybersecurity consulting firm based in Gurugram. With a team of highly skilled cybersecurity professionals, we provide expert guidance and solutions to enhance our clients' security posture and protect against modern cyber threats. Our comprehensive services are tailored to meet the unique needs of our...

  • Network Security Consultant

    4 weeks ago

    gurugram, India SAFFRON NETWORKS PVT LTD Full time

    Company Description Saffron Networks Pvt Ltd is a leading cybersecurity consulting firm based in Gurugram. With a team of highly skilled cybersecurity professionals, we provide expert guidance and solutions to enhance our clients' security posture and protect against modern cyber threats. Our comprehensive services are tailored to meet the unique needs of...

  • Network Presales consultant

    3 weeks ago

    Gurgaon, Haryana, India Hitachi Careers Full time

    Description Job Title: Network Presales consultant Grade: ConsultantLocation: GurugramCompany: Hitachi SystemsSalary Range: As per the industryCompany Overview:Hitachi Systems is committed to promoting sustainability management and supporting social innovation initiatives within the Hitachi Group in order to achieve the goal of contributing to the...

  • Network Presales consultant

    1 month ago

    Gurgaon, Haryana, India Hitachi Careers Full time

    Description Job Title: Network Presales consultant Grade: ConsultantLocation: GurugramCompany: Hitachi SystemsSalary Range: As per the industryCompany Overview:Hitachi Systems is committed to promoting sustainability management and supporting social innovation initiatives within the Hitachi Group in order to achieve the goal of contributing to the...

  • Network Presales consultant

    1 week ago

    Gurgaon, Haryana, India Hitachi Careers Full time

    Description Job Title: Network Presales consultant Grade: ConsultantLocation: GurugramCompany: Hitachi SystemsSalary Range: As per the industryCompany Overview:Hitachi Systems is committed to promoting sustainability management and supporting social innovation initiatives within the Hitachi Group in order to achieve the goal of contributing to the...