Maintenance Manager

3 weeks ago

Delhi, India SPERTON - Where Great People Meet Full time
Job Title:

Maintenance Technical ManagerLocation:

Head Office, Navi MumbaiDepartment:

MaintenanceAbout Us:Join our team as a Maintenance Technical Manager, where you’ll play a critical role in overseeing the technical functions of our Maintenance Department, supporting branch operations, and driving operational excellence. This role is ideal for an engineering professional with a proactive approach, strong problem-solving skills, and a commitment to technical and customer service excellence.Key Responsibilities:Overall ResponsibilitiesResponsible for the overall Technical aspects of the Maintenance Department.Assisting HOD in Yearly Technical Target setting for all Branches and achievement of Targets.Service ResponsibilitiesEnsure that the maintenance schedule, Safety and Quality audits are 100% completed.Ensure timely troubleshooting of all breakdown calls and callback ratio is reduced.Ensure effective utilization of Manpower and achievement of higher utilization rates.Repair Work ResponsibilitiesResponsible to provide support to Branches in identifying the correct Repair Module.Preparing or verifying the Tech Sheet, GADs, Bill of Material, where needed.Coordinate with other departments and ensure required materials are delivered to Branches and tasks are completed ‘on time’.Material ManagementDiscuss with the Repair Team periodically to discuss the Technical issues and advise Management on the action to be taken.Ensuring stock is updated on a monthly basis and maintain at required level (HO / Branches).Technical ResponsibilitiesPoint of contact at the HO level for Branches to solve Technical issues (PM, Breakdown, Mantrap, Shutdown, LSD, Repair work execution, Product related, etc).Coordination with various departments including R&D, Repair, Quality departments, vendors, etc to solve Technical issues at the earliest possible.Responsible for identifying ‘Root Cause Analysis’ and ‘Corrective Action Plan’.Conducting periodic ‘Technical Review’ meeting with Technicians / SupervisorsManpower ManagementResponsible to Identify ‘Training Needs’ of the Team and organize suitable training programs.Ensure adherence to the Maintenance Department / HR / company policies.Miscellaneous ActivitiesEnsure achievement of client satisfaction by prompt response to customer issues.Branch audit visits to monitor the activities.Ensure that software / database are updated on time and used effectively.Ensure to provide necessary ReportsQualifications:Diploma/Bachelor's degree in Engineering or related fieldMinimum of 10 years’ experience in technical or maintenance management, ideally in a related industryStrong technical knowledge of equipment maintenance and troubleshootingExcellent leadership, communication, and problem-solving skills

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