iSeries Support Engineer @ Bangalore(5 days a week in office)

2 weeks ago


Bengaluru, India ideaHelix Full time

The resource should be able to perform the below activities:

 Resources are available and operational during the standard business hours of 8:00 AM to 5:00 PM Eastern Time, Monday through Friday.

 Execute service requests.

 Change Management.

 Compliance Remediation.

 Quarterly patching for iSeries devices.

 Firmware and microcode updates.

 System management - OS File system management (Mount point Availability, LUN/Volume groups allocation/deallocation etc..).

 File & Print Management.

 Restart filed processes and applications.

 Recovery from storage, hardware and OS problems.

 Cluster / HA Management.

 Perform maintenance on disk environment.

 Provide RCA for owned problem tickets.

 Support TD’s annual DRP testing.

 Maintain operational and technical documents.

 Perform minor software updates.

 Integrated iSeries Database Support.

 Upgrade tools Sequel suite & Powertech Antivirus

 DR Planning Documentation and Support



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