Flight Booking Executive

2 weeks ago

Jayanagar th Block East, India Mellow Voyages Full time

Job Description – Flight Booking Executive (Corporate Team)

Company: Mellow Voyages Pvt Ltd
Brands: Mellow Voyages (B2C Travel Agency) & Regal Trip India (B2B South India DMC)
Location: (Insert Location – Mysore/Bangalore)
Department: Corporate Team
Reporting To: Executive Director / Corporate Operations Manager

About Us

Mellow Voyages Pvt Ltd operates with two strong brands:

  • Mellow Voyages (B2C): Offering personalized travel solutions including domestic & international packages, flights, hotels, and visas.
  • Regal Trip India (B2B South India DMC): Providing reliable ground-handling services and curated travel experiences for travel agents and tour operators worldwide.

We are looking for a Flight Booking Executive to manage airline reservations and deliver seamless travel support for both B2C and B2B clients.

Key Responsibilities

Flight Reservations & Ticketing

  • Handle domestic and international flight bookings through GDS (Amadeus, Galileo, Sabre) and airline portals.
  • Issue, re-issue, cancel, and refund tickets accurately as per client requirements.
  • Coordinate with airlines for special requests (meals, seats, baggage, group bookings, etc.).
  • Manage PNRs, fare rules, and ticketing deadlines efficiently.

Client & Vendor Coordination

  • Provide fare quotes, best route options, and alternatives to sales & clients.
  • Support corporate team with group bookings for events, exhibitions, and delegations.
  • Maintain strong vendor/airline relations to secure competitive fares.

Operations & Reporting

  • Ensure accuracy in invoicing, payment follow-ups, and reconciliation with accounts team.
  • Maintain daily reports of bookings, cancellations, and refunds.
  • Assist B2B partners (travel agents) with their flight ticketing needs under Regal Trip India brand.
  • Stay updated on airline promotions, policies, and travel regulations (visa, COVID rules, etc.).

Key Skills & Competencies

  • Strong knowledge of airline reservation systems (GDS/CRS).
  • Excellent communication and customer service skills.
  • Accuracy in fare calculation, ticketing, and handling exchanges/refunds.
  • Ability to manage multiple bookings and deadlines simultaneously.
  • Problem-solving attitude with attention to detail.

Qualifications & Experience

  • Graduate in Travel, Tourism, Aviation, or Commerce (IATA certification preferred).
  • 1–3 years of experience in flight reservations/ticketing (domestic & international).
  • Freshers with relevant GDS training and strong aptitude will also be considered.

Why Join Us?

  • Work with a fast-growing travel company managing both B2C & B2B operations.
  • Exposure to domestic, international, and group ticketing.
  • Opportunity to grow into Team Leader – Ticketing & Air Operations.
  • Be part of a professional corporate team with career growth prospects.

Job Types: Full-time, Fresher

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement

Ability to commute/relocate:

  • Jayanagar East, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Flight Booking Executive : 1 year (Preferred)

Willingness to travel:

  • 50% (Preferred)

Work Location: In person

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