WALKIN - Hiring for Quality Analyst - BPO & International Voice Process Background - 30th, 31st May
3 weeks ago
NOTE: *QUALITY ANALYST - BPO \ INTERNATIONAL VOICE PROCESS BACKGROUND MUST*
Interview Venue : HCL Tech Gate 1, Tower 4 Ground floor,
Elcot Sez, Sholinganallur, Chennai – 600119.
Interview Timing: 10.30am to 4pm
Shift : US Shift
EXP : 2 - 7 Yrs
Work Location : Chennai, Navalur / Ambattur
Cab Facility - Yes
ROLES & RESPONSIBILITY:
Doing Transaction Monitoring and providing insights for business leading lagging areas.
Accountable for planning, monitoring, auditing, delivery of quality assurance information, communication and reporting regarding individuals or group allocated, in different sub-processes/process results.
Assist in developing, creating, and implementing quality processes and procedures, and making recommendations for process enhancements.
Conduct the quality assurance and reporting processes to ensure assessment of correct accuracy levels of employee and process performance.
Understand Sample Size calculation and distribution approach and execute
Participation in all the Calibration Sessions (internal / External)
Identify the training needs of the associates or improvement opportunities basis gaps identified.
Provide timely and detailed feedback and coaching on opportunity areas arising out of the audits done
To provide data to operations for quality related PIP (Process Improvement Plan) progression
Participate in Operations/business Team Huddles and relevant client interactions (as applicable). Lead Quality related topics in such huddles.
To conduct weekly performance update (WPU) covering the latest process updates.
Perform other duties as assigned - perform Transaction processing/handle calls (Production tasks) for allocated period or on need basis.
Candidate should bring 2 copies of updated resume.
Contact Person : HR - Sivashankari
Thanks & Regards
Sivashankari M
Executive HR
hcltech.com
-
tamil nadu, India HCLTech Full timeMega Walkin drive for Supplier Lifecycle and Performance (SLP) Analyst / Executive - 30th, 31st May 2024.NOTE: * SAP Ariba, SCM Or Procurement BACKGROUND MUST*Interview Venue : HCL Tech Gate 1, Tower 4 Ground floor,Elcot Sez, Sholinganallur, Chennai – 600119.Interview Timing: 10.30am to 4pmContact Person : HR - JoysriShift : US ShiftEXP : 1 - 6 YrsWork...
-
tamil nadu, India HCLTech Full timeMega Walkin drive for Supplier Lifecycle and Performance (SLP) Analyst / Executive - 30th, 31st May 2024.NOTE: * SAP Ariba, SCM Or Procurement BACKGROUND MUST*Interview Venue : HCL Tech Gate 1, Tower 4 Ground floor,Elcot Sez, Sholinganallur, Chennai – 600119.Interview Timing: 10.30am to 4pmContact Person : HR - JoysriShift : US ShiftEXP : 1 - 6 YrsWork...
-
tamil nadu, India HCLTech Full timeMega Walkin drive for QUALITY ANALYST (BPO \ International Voice Process Background) - 24th, 27th May 2024.NOTE: *QUALITY ANALYST - BPO \ INTERNATIONAL VOICE PROCESS BACKGROUND MUST*Interview Venue : HCL Tech Gate 1, Tower 3 Ground floor Cafe 1,Elcot Sez, Sholinganallur, Chennai – 600119.Interview Timing: 10.30am to 4pmShift : US ShiftEXP : 2 - 7...
-
tamil nadu, India HCLTech Full timeMega Walkin drive for Global Trade Compliance Analyst - 30th, 31st May 2024.NOTE: * HS Process code or use required, Logistics Or Freight forwarding BACKGROUND MUST*Interview Venue : HCL Tech Gate 1, Tower 4 Ground floor,Elcot Sez, Sholinganallur, Chennai – 600119.Interview Timing: 10.30am to 4pmContact Person : HR - DouglesShift : US ShiftEXP : 2 - 6...
-
tamil nadu, India HCLTech Full timeMega Walkin drive for Global Trade Compliance Analyst - 30th, 31st May 2024.NOTE: * HS Process code or use required, Logistics Or Freight forwarding BACKGROUND MUST*Interview Venue : HCL Tech Gate 1, Tower 4 Ground floor,Elcot Sez, Sholinganallur, Chennai – 600119.Interview Timing: 10.30am to 4pmContact Person : HR - DouglesShift : US ShiftEXP : 2 - 6...
-
tamil nadu, India HCLTech Full timeGreetings!!!Walk-In Drive for Customer Service Representative - HCLTechProfile - International Voice, customer service.HCL Tech Hiring for US Voice Process - 29th, 30th & 31st May 2024 Walk in directly.Designation: Customer Care Representative for Fresher'sAny Grad/UG can apply (2024 Batch Students not eligible)Interview Location: - HCL Technologies: - HCL...
-
Walkin on 31st May- Configuration Analyst/ SCM
4 weeks ago
tamil nadu, India HCLTech Full timeWALKIN on 20th May- HCL Tech SholinganallurWork Location: Sholinganallur ELCOT Chennai.Interview Mode : Face to Face InterviewTime : 11:00 AM till 2 PMInterview Date: 31st MAY 2024Interview Venue: HCL TECH, Sholinganallur ELCOT campus Chennai-119HR Person: JOYSRIExp: 4 to 7 yearsPackage: 5 to 5.2 LPACandidates are requested to bring 2 copied of updated...
-
tamil nadu, India HCLTech Full timeHCLTech Hiring |Experience Disputes and Chargebacks on May May 28th To May 31stLocation : HCL - SEZ Campus, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119Dates - May 28th To May 31stTotal Yrs of Experience - 1 - 10 yearsRoles available - Junior, Senior, Mid Senior, Team Leaders, Assistant Managers, ManagersContact - Nikita/ AravindWalk-in...
-
tamil nadu, India HCLTech Full timeHCLTech Hiring |Experience Disputes and Chargebacks on May May 28th To May 31stLocation : HCL - SEZ Campus, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119Dates - May 28th To May 31stTotal Yrs of Experience - 1 - 10 yearsRoles available - Junior, Senior, Mid Senior, Team Leaders, Assistant Managers, ManagersContact - Nikita/ AravindWalk-in...
-
Walkin - Hiring for International Voice Process
3 weeks ago
Vadapalani, Chennai, Tamil Nadu, India Medusind Solutions Private Limited Full timePlease find the Job Description for **International Dental Voice Process - Health care** **International Dental Voice Process** A Trainee in the voice function's primary responsibility will be to ensure that healthcare providers are reimbursed for their services and that patients receive accurate and timely bills for their medical care. - Making outbound...
-
HCL Interview for Experienced candidates
3 weeks ago
tamil nadu, India HCLTech Full timeHCL is hiring candidates who are passionate to work in an international voice process.Experience: 0-3 yearsProper documents must be available for all the companies worked before (offer letter, payslip, reliving letter etc.,)Shift: UK ShiftMode of interview: WalkinDate: May 15th & 16th May 2024Timing: 10 am to 2 pmContact HR: VinothWork Location: ...
-
Process Associate
2 weeks ago
Ambattur, Chennai, Tamil Nadu, India DATAMARK BPO SERVICE LLP Full timeHi, Greeting from **DATAMARK BPO SERVICE LLP.,** We have opening for **Non Voice International process **, **Hiring - Process Associate** role for Fixed Shift timing. **Shift Timings: - ** 1. First Shift ( 06:30 AM to 03:30 PM ) - Week Off 2 day ( Sunday & Monday ) - No cab facility, ( Opening - 4 Position ). 2. Night Shift ( 09:30 PM to 06:30 AM ) -...
-
HCL Interview for Experienced Candidates
2 months ago
tamil nadu, India HCLTech Full timeHCL Interview for Experienced candidates - international Voice Process on May 13th to 15th, 2024HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.Designation: Customer SupportProcess: Inbound Calling. * No sales or upselling or cross selling. *Experience: 1 to 5 Yrs in Voice processProper...
-
HCL Interview for Experienced Candidates
3 weeks ago
tamil nadu, India HCLTech Full timeHCL Interview for Experienced candidates - international Voice Process on May 13th to 15th, 2024HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.Designation: Customer SupportProcess: Inbound Calling. * No sales or upselling or cross selling. *Experience: 1 to 5 Yrs in Voice processProper...
-
tamil nadu, India HCLTech Full timeMega Walkin drive for Supplier Lifecycle and Performance (SLP) Analyst / Executive - 24th, 27th May 2024.NOTE: * SAP Ariba, SCM Or Procurement BACKGROUND MUST*Interview Venue : HCL Tech Gate 1, Tower 3 Ground floor Cafe 1,Elcot Sez, Sholinganallur, Chennai – 600119.Interview Timing: 10.30am to 4pmContact Person : HR - SivashankariShift : US ShiftEXP :...
-
tamil nadu, India HCLTech Full timeMega Walkin drive for Supplier Lifecycle and Performance (SLP) Analyst / Executive - 24th, 27th May 2024.NOTE: * SAP Ariba, SCM Or Procurement BACKGROUND MUST*Interview Venue : HCL Tech Gate 1, Tower 3 Ground floor Cafe 1,Elcot Sez, Sholinganallur, Chennai – 600119.Interview Timing: 10.30am to 4pmContact Person : HR - SivashankariShift : US ShiftEXP :...
-
Walk in Interview for Voice Process- Bpo- Day Shift
2 months ago
Velachery, Chennai, Tamil Nadu, India SYNERGYREVO GLOBAL BUSINESS SERVICE PVT LTD Full time**Walk in interview For Voice Process - BPO- Day Shift** Education :Diploma/Any Graduate **Job description** Language - English & Tamil Mode of Work - Work from office. Inbound /Outbound voice calling Salary - 10k to15k Good in Tamil & Average in English Communication Immediate Joiners only. Work Location : Velachery No Of Positions: 10...
-
Walkin - Hiring for International Voice Process
2 weeks ago
Vadapalani, Chennai, Tamil Nadu, India Medusind Solutions Private Limited Full timePlease find the Job Description for **International Dental Voice Process / AR Caller** **International Dental Voice Process / AR Caller** A Trainee in the voice function's primary responsibility will be to ensure that healthcare providers are reimbursed for their services and that patients receive accurate and timely bills for their medical care. - Making...
-
Walkin - Hiring for International Voice Process
2 months ago
Vadapalani, Chennai, Tamil Nadu, India Medusind Solutions Private Limited Full timePlease find the Job Description for **International Dental Voice Process - Health care** **International Dental Voice Process** A Trainee in the voice function's primary responsibility will be to ensure that healthcare providers are reimbursed for their services and that patients receive accurate and timely bills for their medical care. - Making outbound...
-
Walkin - Hiring for International Voice Process
2 weeks ago
Vadapalani, Chennai, Tamil Nadu, India Medusind Solutions Private Limited Full timePlease find the Job Description for International Voice Process - Health care **International Voice Process** A Trainee in the voice function's primary responsibility will be to ensure that healthcare providers are reimbursed for their services and that patients receive accurate and timely bills for their medical care. - Making outbound calls to insurances...
