Relationship Manager
3 weeks ago
Experience: Minimum 3-5 years in Micro LAP / Small Business Loans - Secured
Job Description:
As a Relationship Officer specializing in Micro LAP / Small Business Loans - Secured, you will play a crucial role in expanding our business and maintaining strong relationships with customers. Your primary focus will be on promoting Micro LAP / Small Business Loans - Secured products in the local geographies. Additionally, you will leverage your experience to strengthen our DSA (Direct Selling Agent) and Business Connector network.
Key Responsibilities:
Business Origination:
· Identify and explore opportunities to promote Micro LAP / Small Business Loans - Secured in the local market.
· Achieve business targets by acquiring new customers and increasing the loan portfolio.
Customer Relationship Management:
· Build and maintain strong relationships with existing and potential customers.
· Provide personalized assistance to clients, addressing their queries and concerns promptly.
· DSA / Business Connector Network Management:
· Develop and manage a robust DSA and Connector network for efficient lead generation and business growth.
· Train and educate DSAs on the company's products, policies, technology and processes.
Loan Processing:
· Facilitate the loan application process from initiation to closure, ensuring compliance with company policies and regulatory requirements.
· Collaborate with internal teams for smooth documentation and disbursement processes.
Market Research:
· Stay updated on market trends, competitors, and regulatory changes affecting the Micro LAP / Small Business Loans - Secured segment.
· Provide insights to the management for product enhancements and strategy development.
Reporting:
· Generate regular reports on business performance, DSA activities, and market feedback.
· Present findings to the management for strategic decision-making.
Compliance and Risk Management:
· Ensure adherence to regulatory guidelines and company policies.
· Identify and mitigate potential risks associated with loan applications.
Qualification:
· Bachelor's degree in finance, business, or related field.
· Minimum of 3 years of experience in a similar role in an NBFC.
· Proven track record in achieving and exceeding sales targets.
· In-depth knowledge of Micro LAP / Small Business Loans - Secured products.
· Strong understanding of local market dynamics.
· Good communication and interpersonal skills.
· Ability to lead and motivate a team of DSAs / Connectors
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