Front Office Associate

4 weeks ago

shillong, India Hotel Polo Towers (Shillong) Full time

Maintain Standard in Front Office Work Job Responsibilities of Front Office Associate Welcoming Guests Checking Reservation Status Types of Hotel Guests Identify Guests Reservation Status Codes Completing Guest Registration Following Standard Guidelines for Registration Using Hotel Management System

Check-In Procedures Allotting the Guest Room Managing the Upgrade and Downgrade Situation Achieving Productivity Standards

Attending to Guests Queries and Needs Significance of Guest Queries Identifying Guests and Their Queries Handling guests queries Responding to Queries Understanding your Guests Needs Make it a Remarkable Guest Experience Reservations Check In Concierge Services Check Out Concierge Services Behavioral Elements Required for Handling Guest Queries

Delivering Message to the Guests Achieving Guest Expectation Components of Guests Expectation

Essential Behavioural Conduct Importance of Personal Grooming Need for Etiquettes Etiquettes for Telephone Communication Electronic Communication Customer Relations Important Factors of Hospitality

  • Front Office Associate

    4 weeks ago

    Shillong, India Hotel Poinisuk Full time

    Front office is known to be the nerve centre of a hotel. Therefore, the front office associates **deal with customer queries, their needs, complaints etc.** **They are the chief point of communication for the guests**. **Job Types**: Full-time, Permanent **Benefits**: - Food provided Schedule: - Rotational shift Supplemental pay types: - Yearly...

  • Front Office Associate

    4 weeks ago

    Shillong, India Marriott International, Inc Full time

    **Job Number** 24065970 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Shillong, Jail Road, Police Bazar, Shillong, Meghalaya, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Housekeeping Associate

    1 week ago

    Shillong, India Marriott International Full time

    Job Number 24081032Job Category Housekeeping & LaundryLocation Courtyard Shillong, Jail Road, Police Bazar, Shillong, Meghalaya, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRun sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of...

  • Housekeeping Associate

    1 week ago

    Shillong, Meghalaya, India Marriott International Full time

    Job Number Job Category Housekeeping & LaundryLocation Courtyard Shillong, Jail Road, Police Bazar, Shillong, Meghalaya, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRun sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing...

  • Front Office Executive

    4 weeks ago

    Shillong, India Hotel Centre Point Full time

    **Greeting and Welcoming**: - **Managing Check-ins and Check-outs**: - **Handling Reservations**: - **Providing Information**: - **Assisting with Requests**: - **Maintaining Records**: - **Handling Complaints**: - **Collaborating with Other Departments** Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Food provided - Health insurance -...