Change Coordinator

3 days ago

bangalore, India Eurofins Full time

Job Description

Middleware and Databases – Manager’s assistant

In order to be stronger in our operation part we are looking for a manager’s assistant in Middleware and databases topics. Inside the CoC Database team, you will work in an international context on the maintenance in operational condition and deployment of the database servers for which we are responsible.

Your role is mainly to assure that our change or delivery requests are properly delivered on time or communicate with customer to inform about additional days due to technical blockers. In addition, you act as change planner about manual changes or requests filling the team change calendar. You work to create or update Processes document closely with Team manager to help the team to work and manage on time our customer requests.

Work using ticketing tool (Service Now) adding all required information for on-time delivery. Communicate with customers to request information, share information with them or define a priority. Daily follow-up of Estimated Time of Arrival of requests. Daily follow-up of priority of ticketing queue. Plan request once tickets are assessed by experts. Plan production base migrations according to the outcome of discussions with the business. Ensure and maintain the rotation schedule for migrations requiring production downtime. As far as possible, use the different shifts of the operational teams to avoid night shifts. Ensure that no tickets are forgotten or not visible from our execution dashboards. Use customer contact information in our CMDB (update if needed). Work each year about customer satisfaction analysis creating, publishing, and analyzing Net Promoter Score.

Qualifications

ITIL certified or equivalent significant experience. Strong organizational skills. Strong customer oriented. Very reactive and dynamic. Ability to listen, gather and understand information about people and situations, quickly. Excellent attention to detail and quality. Global company experience. Experienced working globally for multinational teams. Communication and team player ability. Systems Thinking - the ability to see how parts interact with the whole (big-picture thinking). Proven experience of acting in infrastructure/operations/project teams. Service Now usage experience.

Qualifications

Additional Information

Language skills and expected level:

Fluent English required.

  • Change Coordinator

    1 month ago

    bangalore, India NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...

  • Change Coordinator

    3 weeks ago

    bangalore, India NTT DATA Full time

    Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...

  • Change Coordinator

    4 weeks ago

    bangalore, India NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...

  • Change Coordinator

    1 month ago

    bangalore, India NTT DATA Full time

    Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...

  • Change Management Consultant

    1 month ago

    bangalore, India Zycus Full time

    Change Management Consultant (GLO04246) Global DeliveryBengaluruAbout UsZycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P...

  • Incident/Problem and Change Manager

    4 weeks ago

    bangalore, India Novo Nordisk AS Full time

    Department : DD&IT (Digital Data) Are you an experienced IT professional with a passion for managing change and incidents? Are you ready to take on a new challenge in a global healthcare company? We are looking for an Incident/Problem and Change manager to join our team in DD&IT India, based in Bangalore. If you are ready to make a difference and drive...

  • Oracle Administrator

    3 months ago

    Bangalore, India Change leaders Full time

    Responsibilities and Duties :- All responsibilities associated with MS SQL Database and Oracle Administrator - Level 2 and 3.- Provide expert Support for production Application Databases with respect to availability, reliability, and integrity.- Provide expert Support for Applications Databases in the development and test environments.- Install and Upgrade...

  • Oracle Administrator

    4 weeks ago

    Bangalore, Karnataka, India Change leaders Full time

    Responsibilities and Duties :- All responsibilities associated with MS SQL Database and Oracle Administrator - Level 2 and 3.- Provide expert Support for production Application Databases with respect to availability, reliability, and integrity.- Provide expert Support for Applications Databases in the development and test environments.- Install and Upgrade...

  • Oracle Administrator

    2 months ago

    Bangalore, Karnataka, India Change leaders Full time

    Responsibilities and Duties :- All responsibilities associated with MS SQL Database and Oracle Administrator - Level 2 and 3.- Provide expert Support for production Application Databases with respect to availability, reliability, and integrity.- Provide expert Support for Applications Databases in the development and test environments.- Install and Upgrade...

  • Oracle Administrator

    4 weeks ago

    Bangalore, India Change leaders Full time

    Responsibilities and Duties :- All responsibilities associated with MS SQL Database and Oracle Administrator - Level 2 and 3.- Provide expert Support for production Application Databases with respect to availability, reliability, and integrity.- Provide expert Support for Applications Databases in the development and test environments.- Install and Upgrade...

  • Incident/Problem and Change Manager

    4 weeks ago

    bangalore, India Novo Nordisk Full time

    The position As an Incident/Problem and Change manager at Novo Nordisk, you will be responsible for the following: Incident and Problem management for PEMS (Production Environmental Monitoring) system, including monitoring and reporting of IT incidents and service requests, reviewing problems, and known errors, identifying trends and potential...

  • Incident/Problem and Change Manager

    4 weeks ago

    bangalore, India Novo Nordisk Full time

    The position As an Incident/Problem and Change manager at Novo Nordisk, you will be responsible for the following: Incident and Problem management for PEMS (Production Environmental Monitoring) system, including monitoring and reporting of IT incidents and service requests, reviewing problems, and known errors, identifying trends and potential...

  • Change And Release Manager

    4 weeks ago

    bangalore, India Wipro Full time

    Change & Release ManagerThe role of Change & Release Manager is to control changes and ensure the Release and Deployment Management process are achieved in a standardized manner in relation to a organizations policies, procedures and plans while ensuring minimal impact upon customers. The objective includes to build, test and deliver the capability to...

  • Change And Release Manager

    4 weeks ago

    bangalore, India Wipro Full time

    Change & Release ManagerThe role of Change & Release Manager is to control changes and ensure the Release and Deployment Management process are achieved in a standardized manner in relation to a organizations policies, procedures and plans while ensuring minimal impact upon customers. The objective includes to build, test and deliver the capability to...

  • Change And Release Manager

    4 weeks ago

    bangalore, India Wipro Full time

    Change & Release Manager The role of Change & Release Manager is to control changes and ensure the Release and Deployment Management process are achieved in a standardized manner in relation to a organizations policies, procedures and plans while ensuring minimal impact upon customers. The objective includes to build, test and deliver the capability to...

  • Incident/Problem and Change Manager

    3 weeks ago

    bangalore, India Novo Nordisk Full time

        Department : DD&IT (Digital Data)   Are you an experienced IT professional with a passion for managing change and incidents? Are you ready to take on a new challenge in a global healthcare company? We are looking for an Incident/Problem and Change manager to join our team in DD&IT India, based in Bangalore. If you are ready to make a difference and...

  • Product Change Analyst 2

    1 month ago

    bangalore, India Lam Research Full time

    Job Responsibilities Materials Product Change Analyst is responsible for change order review approval and manage Implementation across factories from purchased parts point of view Serves as the conduit with Engineering/supply chain to ensure Inventory Assessment reporting will be in place prior to Engineering Change Request submittal ...

  • Business Change Manager

    4 days ago

    bangalore, India PERSOLKELLY INDIA PRIVATE LIMITED Full time

    What youll do: Supports and guides the Product Owner to create/evolve Product roadmap, creation of epics and writing of user stories and managing the product backlog. Create analysis of customer journeys and product functionality. Engages with senior technology project and technology program managers as well as product owners. Ensure all requirements are...

  • Change Enablement Specialist

    1 month ago

    bangalore, India First American India Full time

    Company Summary First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides...

  • Product Change Analyst, Lead

    1 month ago

    bangalore, India Lam Research Full time

    Job Responsibilities Manufacturing Product Change Analyst is responsible for change order review and approval for manufacturing point of view. Responsible for evaluating material assessment to assure or minimize excess inventory during implementation of change order Coordinate with internal team for Change order creation and collaborate...