Key Accounts Management – Assistant Manager
1 day ago
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: To manage and strengthen Paytm Travel’s partnership with IRCTC, drive revenue growth through strategic collaborations, and leverage data analytics & competitive intelligence to optimize rail-ticketing performance. Job Purpose 1. IRCTC Relationship Management Serve as the primary point of contact for IRCTC, ensuring seamless communication and issue resolution. Negotiate commercial terms, API integrations, and promotional campaigns with IRCTC. Monitor SLA adherence (e.g., booking success rates, refund timelines) 2. Business Growth & Revenue Optimization Identify upsell/cross-sell opportunities (e.g., premium seats, travel insurance, dynamic pricing).Achieve monthly/quarterly GMV targets for IRCTC ticketing.Collaborate with marketing to design IRCTC-specific campaigns (e.g., zero-convenience-fee offers) 3. Data Analytics & Performance Tracking Analyze booking trends, cancellation rates, and customer behavior to improve conversion. Prepare weekly/monthly reports on KPIs: Market share vs. competitors (MMT, Ixigo, RailYatri).Revenue leakage points (e.g., failed bookings, PG declines).Cost-per-ticket benchmarks. Use tools like Google Analytics, SQL, and internal dashboards to derive insights 4. Competition Landscape Analysis Track competitor strategies (pricing, discounts, UI/UX features) and recommend counter-tactics. Benchmark Paytm’s IRCTC metrics (e.g., TAT for refunds, app load speed) against rivals. Provide actionable intelligence on emerging threats (e.g., new rail-booking apps). 5. Operational Excellence Work with tech teams to resolve API issues (e.g., seat availability errors).Streamline customer grievance redressal for IRCTC-related complaints. Skills & Qualifications Essential: 3–5 years in partner management, business analytics, or travel tech (rail/OTAs preferred). Strong negotiation skills with experience managing B2B partnerships (e.g., airlines/IRCTC). Proficiency in data tools (Excel, SQL, Power BI) and analytical reasoning. Knowledge of IRCTC’s systems, APIs, and rail-ticketing workflows. Preferred: Experience with competitive intelligence tools. Understanding of pricing strategies in rail ticketing. Key Performance Indicators (KPIs) IRCTC GMV Growth (MoM/QoQ). Booking Conversion Rate (vs. competitors). Partner Satisfaction Score (IRCTC feedback). Reduction in Operational Issues (API downtimes, refund delays Compensation : If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It is your opportunity to be a part of the story PIef6e4171aa5d-
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Assistant Manager- KAM
5 days ago
Jalalabad, India Paytm Full timeAbout Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology...
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Marketing Operations Specialist
1 day ago
Jalalabad, India AHEAD Full timeThe Marketing Operations Specialist will work within Salesforce to clean, match, and pull data to support marketing initiatives, collaborating with tech ops and sales when needed. This person should be extremely detail-oriented, have experience and understanding of Salesforce and a strong understanding of how data within Salesforce is used for marketing and...
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Product Management
5 days ago
Jalalabad, India Paytm Full timeProduct Management - Product Manager Experience - 3 - 5 Years About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and...
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Major Incident Manager
5 days ago
Jalalabad, India AHEAD Full timeAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...
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Product Management
5 days ago
Jalalabad, India Paytm Full timeProduct Management – Product Manager Experience - 2-5 Years About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and...
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Presales Solutions Architect
5 days ago
Jalalabad, India AHEAD Full timeThe AHEAD Security Specialty Solutions Engineer (SSE) will be focused on security technologies and solutions. The SSE is considered a subject matter expert in this area, with responsibility for selling and designing complex security solutions. The SSE is also considered an organizational thought leader for security within the company. You will work in...
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Manager, Tools
5 days ago
Jalalabad, India AHEAD Full timeThe Global Manager, Tools and Automation is responsible for leading and managing the Global members of,tools and automation team to support the overall IT strategy of AHEAD Managed Services. This role focuses on overseeing the development, delivery, and optimization of IT tools and automation solutions to enhance service delivery and operational efficiency....
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Jalalabad, India Arting Digital Private Limited Full timeJob Description Position - Sales Officer/Relationship Manager/Sr. RM EXP- 1 + Yrs Location - Gurugram Notice Period - Immediate joiner- 30 days Skills - Secured loan, Lap, cold calling, relationship management, customer service, generating leads, handle sales About the Role We are looking for driven and customer-focused professionals to join our sales...
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Engineer, FinOps
5 days ago
Jalalabad, India AHEAD Full timeWe are seeking a FinOps & DevOps Engineer to drive cloud cost efficiency, automation, and governance across diverse multi-cloud environments (AWS and Azure). This role is central to enhancing cost visibility, accountability, and optimization while implementing automation and DevOps best practices across major public cloud platforms. You will collaborate with...
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Product Management
5 days ago
Jalalabad, India Paytm Full timeProduct Management – Director Experience - 8 - 12 Years About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and...
