TAM Director

Leadership and management of delivery team responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products. Responsible for driving a high degree of satisfaction with Oracle's products and related services and ensuring referenceability for continued profitable revenue streams over the long term.Career Level - M4Lead and direct the activities of TAMs and/or Systems Analysts, etc. and ensure high levels of customer satisfaction by making certain that quality and productivity guidelines are delivered, driving quality/productivity improvement efforts and understanding strategies of the Oracle Support Services organization. Develops short/medium and long term plans to successfully implement operational policies and achieve strategic objectives/results. Accountable for revenue and utilization related to named accounts, geography, product/solutions, or some combination thereof and for delivery of other identified departmental results through successful direction of Account Management and/or Technical delivery resources. Interaction with Sales, Delivery account team and customer teams to ensure appropriate solutions are being identified and resolved. Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met. Operates as a key resource to the business unit’s general management. Considered an industry expert by employees, peers, customers, and competitors.Recommended more than 15 years of professional experience services Management space. Prior experience in managing large delivery teams and with P&L responsibility for at least 3 years and/or demonstrated success as a Delivery Leader for at least 2 years.

Diversity and Inclusion:An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

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