Front Office Executive

3 weeks ago


Visakhapatnam, India Taiyo labs Full time
  • Reception & Patient Handling
  • Greet and assist patients, visitors, and vendors in a courteous manner.
  • Manage patient registrations, appointments, and scheduling.
  • Guide patients regarding services, procedures, and facilities.
  • Customer Service
  • Handle inquiries and provide accurate information.
  • Manage patient complaints and escalate to seniors if required.
  • Ensure patient satisfaction with prompt and professional service.
  • Billing & Documentation
  • Handle billing, cash collections, and payment receipts.
  • Maintain accurate records of patients and transactions.
  • Ensure error-free data entry in hospital/diagnostic software.
  • Coordination
  • Coordinate with doctors, lab technicians, and other departments for seamless service delivery.
  • Support management in smooth day-to-day operations.

Key Skills & Competencies:

  • Excellent communication and interpersonal skills.
  • Customer-oriented approach with patience and empathy.
  • Basic knowledge of billing, cash handling, and documentation.
  • Proficiency in MS Office and hospital/diagnostic software (preferred).

Qualifications & Experience:

  • Graduate in any discipline (preferably Business Administration or Healthcare-related).
  • 1–3 years of experience in front office/customer service, preferably in healthcare/diagnostic centers/hospitals.

Job Type: Full-time

Pay: ₹10, ₹25,000.00 per month

Work Location: In person



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