Customer Success Executive- Tele Caller

2 weeks ago


Gurugram, India City Innovates Full time

JOB DESCRIPTION:

As a Customer Success Executive your role and responsibilities would be:

  • Customer Outreach: Calling potential or existing customers to promote products, services, or gather feedback.
  • Service Information: Explaining features, benefits, and pricing details to customers.
  • Lead Generation: Identifying sales opportunities and assisting in generating leads for the sales team.
  • Customer Support: Addressing inquiries, complaints, or issues and providing solutions.
  • Data Entry: Maintaining accurate customer records and updating information in databases.
  • Meeting Targets: Achieving call, sales, or service-related goals set by the company.


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