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VMware Cloud Engineer L3
2 weeks ago
Responsibilities :
- Serve as the subject matter expert (SME) for VMware Cloud technologies, including VMware Cloud Foundation, VMware vSphere, VMware NSX, and VMware vSAN.
- Provide advanced troubleshooting and resolution for escalated VMware Cloud incidents, problems, and service requests, ensuring timely resolution and adherence to service level agreements (SLAs).
- Lead the design, implementation, and optimization of VMware Cloud solutions to meet business requirements, including architecture design, capacity planning, and performance tuning.
- Develop and maintain documentation, including standard operating procedures (SOPs), troubleshooting guides, and knowledge base articles for VMware Cloud technologies.
- Collaborate with L1/L2 support teams to mentor and guide them in resolving VMware Cloud-related issues and developing their technical skills.
- Drive automation and scripting initiatives to streamline VMware Cloud operations, automate repetitive tasks, and improve efficiency.
- Conduct root cause analysis for recurring VMware Cloud issues and implement preventive measures to mitigate future occurrences.
- Stay updated on VMware Cloud technologies, industry trends, and best practices, and make recommendations for infrastructure enhancements and upgrades.
- Collaborate with cross-functional teams, including infrastructure, network, security, and application teams, to integrate VMware Cloud solutions into the overall IT environment.
Qualifications :
- Bachelor's degree in computer science, information technology, or a related field (Or equivalent work experience).
- Design, implement, and maintain VMware-based cloud solutions to meet the organization's infrastructure requirements.
- 10+ years of hands-on experience in designing, deploying, and managing VMware-based virtualization and cloud infrastructure.
- Expert-level proficiency in VMware vSphere, VMware NSX, and VMware vSAN technologies.
- Document design, implementation, and troubleshooting procedures for VMware cloud solutions.
- Strong scripting and automation skills using tools such as PowerShell, Python, or VMware PowerCLI.
- Solid understanding of cloud computing principles and architectures, including private, public, and hybrid cloud models.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot complex VMware Cloud issues and drive resolution.
- Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
- VMware certifications such as VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP) are required.
- VMware Certified Design Expert (VCDX) certification is a plus.
- Experience with other cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP) is desirable.
Exp : 10 to 15 years.
Location : Remote
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