Systems Process Analyst
2 weeks ago
JOB DESCRIPTION
The purpose of this position is to be primarily responsible for Indirect Purchasing ticketing and user admin. Responsibilities requiring advanced knowledge of administration of tickets/users. The individual will be a key contributor in overall operations of the Tradeshift platform. The Analyst will assume a wide range of responsibilities and must be flexible. This person will partner with GSS, I/T, GBS teams, and internal customers to resolve issues.
Responsibilities:
Responsible for new user set-up, user access issues, and ensuring up-to-date mapping of appropriate roles to users.Prepare and analyze reports, requiring the selection and interpretation of data.Manage Procurement Assistant within Tradeshift.Review audit requirements in accordance with SOX. Fully understand controls and the requirements within the Tradeshift and SAP systems.Program testing and Tradeshift enhancements/support.Trouble shooting of various Purchasing functions.Prepare and validate process data to ensure Indirect Purchasing is operating and functioning properly.Maintain relevant controls and feedback on systems to monitor the operation of Tradeshift.Address systems issues, test, and implement accordingly.Write and maintain adequate documentation to support and describe current work processes.Provide support within the team as needed to meet work deadlines.Identify and implement process improvements.Basic Qualifications:
Bachelor's degree (5+ years of combined college education and work experience may be substituted for a degree) Minimum 3 years of accounting, systems, and purchasing experience Strong computer literacy with MS Office products, particularly Excel, Word and PowerPoint Experience in previous purchasing role/AP Experience/comfortable working with external partners Proactive—doesn’t hesitate to follow up and follows through on goals/commitments Able to juggle multiple tasks— which includes ability to prioritize and communicate Can hold people accountable, give clear direction with deadlines Ability to identify and ensure multiple workstream are on track, follow up, and escalate as needed. Experience in high volume electronic P2P processing environment.Additional Qualifications:
Ability to independently analyze and complete complex requisition to receipt process Strong problem solving and analytical skills Ability to build relationships with team members and customers to drive results Effective customer service and communication skills
LOCATION
IND, GBS Office Bengaluru
FULL TIME/PART TIME
Full time
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