Security Operations Center Analyst

2 weeks ago

Gurugram, India Summit Consulting Services Full time

Job Overview:

As a Security Operations Analyst, you will be responsible for triaging security alerts, incidents, and tickets in accordance with established playbooks. You will play a key role in recommending, updating, and documenting improvements to information security playbooks, helping to create new alerts and reduce false positives. You will work with various security tools, including SIEM (Splunk) and EDR (Crowdstrike) platforms, to ensure the security of our systems.

Key Responsibilities & Duties:

  • Daily Operations Support: Manage daily operations, including ticketing system management and triaging security alerts.
  • Incident Response: Investigate and respond to cybersecurity incidents and alerts by following established playbooks.
  • Security Operations Activities:
  • Review log data within the Security Incident and Event Management (SIEM) platform.
  • Recommend filters to reduce false positive events.
  • Develop new alert conditions based on emerging threat indicators.
  • Generate ongoing reports and metrics.
  • Process Improvement: Suggest updates to processes and procedures used for investigating security events.
  • Tier I Escalation Support: Provide Tier I support for security incidents, diagnosing and resolving time-sensitive issues. Collaborate with Tier II analysts as needed.
  • Service Level Agreement (SLA) Compliance: Ensure adherence to established SLAs for security alert resolution and triage.

Required Skills and Experience:

  • Experience: 2-6 years of experience in security operations or a related field.
  • Technical Skills:
  • Proficiency in using SIEM platforms, such as Splunk, and EDR tools, such as Crowdstrike.
  • Strong understanding of cybersecurity principles and incident response procedures.
  • Experience in log data analysis and the creation of security alerts and filters.
  • Analytical Skills: Ability to analyze complex security events, identify potential threats, and take appropriate action.
  • Communication: Strong verbal and written communication skills for documenting processes and collaborating with team members.
  • Problem-Solving: Ability to quickly diagnose and resolve security issues in a high-pressure environment.
  • Collaboration: Experience working in a team-oriented environment, especially with Tier II analysts and other IT professionals.


"Interested candidates must be open to working in one of the following shifts. Kindly indicate your preference:"


Weekend shift 1 (Friday -Tuesday) : 6.30 PM to 1.30 AM (IST)

Weekend Shift 2 (Friday -Tuesday) : 1:30 AM to 9.30 AM (IST)

Weekend Shift 3 (Friday - Tuesday) : 10.30 AM- 7 PM (IST)

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