
BPO Chat Support
1 day ago
Job Title: International Customer Care Executive (Voice and Chat Process)
Location: Jaipur, India
Salary: ₹27,000 - ₹35,000 per month
We are seeking highly motivated International Customer Care Executives for our non-voice process team. This role offers the opportunity to provide exceptional customer support to our international clients via email and chat platforms.
Key Responsibilities:
- Handle customer inquiries via email and chat, ensuring quick and accurate responses.
- Resolve customer issues related to products, accounts, and services, maintaining a positive customer experience.
- Document all interactions in the CRM system, escalating issues when needed.
- Meet performance metrics including response time and customer satisfaction.
Skills & Qualifications:
- Excellent written communication in English with strong grammar.
- Experience in customer service or non-voice processes is a plus.
- Proactive problem-solving skills with a focus on customer satisfaction.
- Ability to multi-task and meet deadlines in a fast-paced environment.
- Proficiency in CRM systems, email, and chat tools.
Why Join Us?
- Competitive salary: ₹27,000 to ₹35,000 per month.
- Work in a dynamic, global environment with international clients.
- Career growth opportunities and comprehensive training.
- Collaborative work culture focused on employee well-being.
Job Types: Full-time, Permanent, Fresher
Pay: ₹27, ₹35,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Mansarovar, Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Required)
Work Location: In person
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