Servicenow Developer
3 weeks ago
Job title : Servicenow Developer Location: Bengaluru, Karnataka Duration : 12 months Job after that it is converted into full time Sector – Communication Rate – 800 Experience -7+ yrs Job Description : ***Mode of Interview: Face to Face*** CSDM / CMDB Skills A Business Process Consultant for ServiceNow CSDM/CMDB is responsible for advising on and implementing the Common Service Data Model (CSDM) and Configuration Management Database (CMDB) to optimize business processes within ServiceNow. Key duties include gathering business requirements, designing CSDM-aligned data structures, implementing solutions, defining governance policies, and ensuring data quality for IT and business services. They act as a subject matter expert, bridging the gap between business needs and technical implementation by working with stakeholders and technical teams. Key Responsibilities : Act as the SME for ServiceNow CSDM and CMDB initiatives. Collaborate with stakeholders to understand business needs and translate them into CSDM-aligned data structures. Drive implementation of CSDM 4.0 or later across ServiceNow modules (ITSM, ITOM, APM, SAM, etc. Develop and maintain documentation including data dictionaries, process flows, and mapping documents. Identify gaps in existing CMDB structure and lead remediation initiatives. Define and enforce CMDB governance policies and data quality metrics. Facilitate workshops and working sessions with stakeholders to align IT services with business capabilities. Support audits and compliance by ensuring CSDM standards are met and maintained. Work closely with technical teams (ServiceNow developers, architects) to ensure solutions align with business needs. Generate reports and dashboards for KPIs related to CMDB health and CSDM maturity. Required Skills & Qualifications : Minimum 3+ years focused on ServiceNow CSDM and CMDB. Proven experience with ServiceNow platform, especially in modules such as CMDB, Discovery, APM, SAM, ITSM, and ITOM. Strong understanding of CSDM versions 3.0 / 4.0, service mapping, and data modeling. Experience creating data governance frameworks, policies, and compliance standards. Excellent analytical, documentation, and communication skills. Ability to engage with both technical and non-technical stakeholders. Experience using ServiceNow Reporting and Performance Analytics is a plus. ServiceNow Certified System Administrator (CSA) or CSDM-certified preferred. Nice To Have : - Familiarity with cloud infrastructure (AWS, Azure, GCP) and how they integrate into CMDB. - Agile/Scrum methodology experience. - Previous experience in ServiceNow implementation projects or upgrades.
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Bengaluru, India ServiceNow Full timeCompany Description:It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform...
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Bengaluru, India ServiceNow Full timeCompany Description :It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based...
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