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Senior/Research Manager

1 month ago

Mumbai, India Kantar Full time

ROLE MISSION:

The Research Manager/ Senior Research Manager is a part of the Client Service team who would serve as an Intermediary between Kantar and its clients, with responsibility for revenue & margin assurance & appropriate high levels of service to those clients.


BRAND AND KANTAR:

A leading research agency, we help clients to grow great brands and improve marketing efficiency by analyzing, interpreting and understanding the world around us. At Kantar, our services include Quantitative & Qualitative Solutions, Neuroscience, Brand Equity and Advertising, media and digital effectiveness.


Join us and you’ll be part of 30,000 colleagues and 12 world-leading research, data and insight brands at Kantar. At the heart of WPP, our unique consumer insight inspires clients to flourish in an extraordinary world.


KEY OUTCOMES:


  • Developing & maintaining relationships with their identified clients, ensuring that their needs are being met and that they are receiving appropriate levels of service, in collaboration with the line manager on those accounts
  • Owning the management of revenue budgets set for those clients in close collaboration with the higher manager.
  • Developing individual job costs, monitoring job costs throughout a project and ensuring profitability
  • Identifying & developing new business opportunities amongst existing clients and outside the existing client base with guidance from higher managers.
  • Management of staff in his/her team, training and career development of staff, annual evaluations and monitoring of the progress of staff under their management
  • Leading the national special projects for cascade across the entire office.


CAPABILITIES:

  • At least 4 – 10 years of experience in Client Service
  • Proven knowledge of market research
  • Preferred proven knowledge of Kantar products and philosophy
  • Proven skills in team management and leadership
  • Background and experience in P&L management
  • Demonstrated ability to build strong client relationships
  • Strong presentation and interpersonal communication skills