Customer Relationship Manager
1 month ago
JobDescription: We are lookingfor an experienced and customerfocused professional to join ourteam as a Customer Relationship Manager. As a Customer RelationshipManager you will play a pivotal role in fostering positiverelationships with our customers ensuring their satisfaction anddriving customer loyalty. The ideal candidate should have a proventrack record in customer relationship management excellentcommunication skills and a passion for delivering exceptionalcustomerexperiences.
RolesandResponsibilities:
1.Customer Engagement:* Build and maintainstrong positive relationships with customers through regularcommunication and engagement.* Proactivelyreach out to customers to gather feedback and addressconcerns.
2.Customer Satisfaction:* Monitor and assesscustomer satisfaction levels through surveys reviews and directinteractions.* Implement strategies toenhance overall customer satisfaction andloyalty.
3.Issue Resolution:* Act as a point of contactfor customer inquiries concerns andescalations.* Work closely with internalteams to address and resolve customer issuespromptly.
4.Upselling and Crossselling:* Identifyopportunities for up selling and crossselling of products orservices to existing customers.* Collaboratewith sales and marketing teams to implement targetedcampaigns.
5.Customer Retention:* Develop and executecustomer retention strategies to reduce churn and increase customerlifetime value.* Implement loyalty programsandincentives.
6.Communication:* Communicate product updatespromotions and relevant information tocustomers.* Provide clear and timelyinformation to customers regarding theirinquiries.
7.Documentation and Reporting:* Maintainaccurate and detailed records of customer interactions andtransactions.* Generate regular reports oncustomer satisfaction and engagementmetrics.
8to 15 years of experience in customer relationship managementroles .
JobType:Fulltime
customersatisfaction,customer retention,customer relationshipmanagement,communication,issue resolutionmanagement,management,cross-selling
-
Relationship Manager- Agra Full-Time
1 month ago
agra, India HyreFox Consultants Full timeReporting To Zonal Relationship Manager Job Objective & Key Result Areas RESPONSIBILITIES: •Building healthy relationships with hotel partners •Deliver good experience for the customers •Stock management of hotel owners •Merchant account managers - will be the point of contact to help manage their hotel portfolio network. They will...
-
Customer Relationship Officer
1 month ago
Agra, Uttar Pradesh, India Angel Ons Full timeJob Requirements Job Title: Customer Relationship OfficerCompany Name: angel onsLocation: Agra, Uttar PradeshSalary: Competitive Compensation PackageQualification: 10th Standard / SSLCJob Description:Ready to embark on an exciting journey in retail? Join the team at angel ons as a Customer Relationship Officer in Agra If you have a flair for customer...
-
Customer Relationship Officer
1 month ago
Agra, India Angel Ons Full timeJob Requirements Job Title: Customer Relationship OfficerCompany Name: angel onsLocation: Agra, Uttar PradeshSalary: Competitive Compensation PackageQualification: 10th Standard / SSLCJob Description:Ready to embark on an exciting journey in retail? Join the team at angel ons as a Customer Relationship Officer in Agra! If you have a flair for customer...
-
Relationship Manager- Mutual Fund Retail Sales
1 month ago
agra, India Paradise Placement Consultancy Full timeJob Description: Relationship Manager – Retail Sales 5-8 years of experience, mixed channel Responsible for handling all channel partners Position Purpose: Working with distributors across assigned channels with the end result of continuous and balanced subscription to organization’s funds and ensuring adequate mix across...
-
Customer Support Executive
1 week ago
Agra, India Zeneva Tech Full timeDesignation: Customer Support Roles and Responsibilities: - Need to sort out queries of the customers. - Handling the customers - International/Domestic experience - Quick and attentive speaking with the clients. - Convincing skills - Customer Interaction/Relationship **Job Types**: Full-time, Fresher **Salary**: ₹9,547.16 - ₹26,983.06 per...
-
DSA Manager
3 weeks ago
Agra, India humgrow.com Full timeThe DSA Manager focuses on building channel partners, particularly Direct Selling Agents (DSAs), to facilitate business acquisition. Responsibilities include developing and managing relationships with DSAs, as well as fostering ties with affordable housing builders and brokers to generate quality home loan leads. The role emphasizes creating new DSAs and...
-
DSA Manager
2 weeks ago
agra, India humgrow.com Full timeThe DSA Manager focuses on building channel partners, particularly Direct Selling Agents (DSAs), to facilitate business acquisition. Responsibilities include developing and managing relationships with DSAs, as well as fostering ties with affordable housing builders and brokers to generate quality home loan leads. The role emphasizes creating new DSAs and...
-
Sales Manager Banc assurance
3 weeks ago
Agra, India Allianz Full timeJob Description:Not available at the momentSkills Required:Industry Understanding & Competitive Awareness; Product Knowledge; Customer Relations; Sales ExecutionDesirable Skills:Sales Executive Activities, bancassurance sales, channel sales, relationship management, business development, bancassurance
-
Sales Manager Banc assurance
3 weeks ago
agra, India Allianz Full timeJob Description: Not available at the moment Skills Required: Industry Understanding & Competitive Awareness; Product Knowledge; Customer Relations; Sales Execution Desirable Skills: Sales Executive Activities, bancassurance sales, channel sales, relationship management, business development, bancassurance
-
Assistant Area Manager
1 month ago
Agra, India Mahindra Rise Full timeCompany: Mahindra & Mahindra Ltd Responsibilities & Key DeliverablesManage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc.Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage.Ensure availability of trained manpower in...
-
Regional Marketing Manager
1 month ago
agra, India Royal Enfield Full timeJob Requirements Position Title: Regional Marketing Manager Reports To: Zonal Marketing Manager Job Grade Assistant Manager Job Purpose : The role of Regional Marketing Manager role will be responsible for leading the marketing for the region by organizing and supporting all marketing support activities to Regional...
-
Agra, Uttar Pradesh, India timesjobs Full timeJob Description : Roles and ResponsibilitiesA key operations senior manager who will be responsible managing the existing polices of clients and providing them services .New client acquisitions through networking , database , market analysis and references .Responsible for Analyzing and assessing the client risk on the basis of data and recommend best...
-
Regional Marketing Manager
1 month ago
Agra, India Royal Enfield Full timeJob Requirements Position Title: Regional Marketing Manager Reports To: Zonal Marketing Manager Job Grade Assistant Manager Job Purpose : The role of Regional Marketing Manager role will be responsible for leading the marketing for the region by organizing and supporting all marketing support activities to Regional business teams...
-
Agra, India timesjobs Full timeJob Description : Roles and ResponsibilitiesA key operations senior manager who will be responsible managing the existing polices of clients and providing them services .New client acquisitions through networking , database , market analysis and references .Responsible for Analyzing and assessing the client risk on the basis of data and recommend best...
-
Dealer - Branch Dealing
4 weeks ago
Agra, India Kotak Securities Full time**Department: Broking channel** **Designation**:Branch Dealer** **Grade: E1 or E2 - Assistant Manager OR Deputy Manager** **Years of Exp: 1 to 4 yrs** **Reporting to: M4** **Location: Agra **Role** - Responsible to generate brokerage primarily through advising clients on their equity portfolio for long term investments as well as positional trading...
-
Sr Executive Sales
2 weeks ago
Agra, India timesjobs Full timeResponsibilities:The position is accountable for proactively soliciting and handling sales opportunities in the assigned marketEnsures business is turned over properly and in a timely fashion for proper service deliveryAssists in leading all day-to-day activities related to sales with a focus on building longterm, value-based customer relationships that...
-
Sr Executive Sales
2 weeks ago
Agra, Uttar Pradesh, India timesjobs Full timeResponsibilities:The position is accountable for proactively soliciting and handling sales opportunities in the assigned marketEnsures business is turned over properly and in a timely fashion for proper service deliveryAssists in leading all day-to-day activities related to sales with a focus on building longterm, value-based customer relationships that...
-
Store Manager
1 month ago
Agra, India Reliance Industries Limited Full timeWe are looking for a professional and customer service-oriented store manager to oversee daily operations at our store. As the store manager, you will supervise the operational and organizational standards of the store.Responsibilities:Delivering excellent service to ensure high levels of customer satisfaction.Motivating the sales team to meet sales...
-
Store Manager
2 days ago
agra, India Reliance Industries Limited Full timeWe are looking for a professional and customer service-oriented store manager to oversee daily operations at our store. As the store manager, you will supervise the operational and organizational standards of the store. Responsibilities: Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales...
-
Admin Manager From Education Industry
4 weeks ago
agra, India Vatatree Consulting Full timeJobdescription Organizationfunctions as an inclusive platform nurturing interconnected andcomprehensive school environments on a nationwide scale. Embracinga brandneutral midmarket strategy we offer a contemporarycurriculum and manage schools through an Asset LightModel.With acurrent presence in 16 schools across tier I & II cities inIndia we work closely...