Mgr. Software Engineering

Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose — people —then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

We are seeking a seasoned Engineering Manager (M3 Level) to join our dynamic AI team. As a manager, you will lead a team of talented engineers, driving technical excellence, fostering a culture of ownership, and ensuring the successful delivery of high-impact complex projects. You will be responsible for guiding technical decisions, managing team performance, and aligning engineering efforts with business goals.

Responsibilities:

Technical Leadership:

Experience in AI, modeling and LLM domain with hand on experience with tools like looker, cognos and other analytics tools

Provide technical leadership and direction for major projects, ensuring alignment with business goals and industry best practices.

You are hands-on with code and can jump in to help the team. You maintain high technical bar, closely involved in design and architecture decisions, code reviews, helping your engineers to optimize their code, maintaining high standards of code quality.

Ensure that high standards of performance, scalability, and reliability are maintained when architecting, designing, and developing complex software systems and applications.

Ensure accountability for the team's technical decisions and enforce engineering best practices (e.g., documentation, automation, code management, security principles, leverage CoPilot).

Play a pivotal role in the R.I.D.E. (Review, Inspect, Decide, Execute) framework.

Understand CI/CD pipelines from build, test, to deploy phases.

Team Management:

Foster a culture of service ownership and enhance team engagement.

Drive succession planning and engineering efficiency, focusing on quality and developer experience through data-driven approaches.

Promote a growth mindset, understanding and driving organizational change.

Actively seek opportunities for team growth and cross-functional collaboration.

Lead cross-functional teams to design, develop, and deliver high-impact software projects on time and within budget.

Actively seek opportunities for the team to grow within and across the organization.

Works and guides the team on how to operate in a DevOps Model.  Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production.

Coaching and Development:

Grow and develop the team technically and with a quality mindset, providing strong and actionable feedback.

Provide technical mentorship and guidance to engineers at all levels, fostering a culture of learning, collaboration, and continuous improvement.

Execution Excellence:

Manage team workload and capacity, setting priorities and managing risks and tradeoffs.

Align team efforts with the strategic direction of the company, understanding the big picture and business needs.

Demonstrate engineering excellence and service ownership, including cost and quality management of services, and effective production management.

Collaborate effectively with stakeholders across Product, TPM, Security, Cloud, and other teams.

Make deployment decisions with appropriate risk mitigation.

Qualifications:

Bachelor's degree or equivalent practical experience.

8 years of experience with software development with couple of years in AI and ML

5 years of experience in a technical leadership role, overseeing projects, with 2 years of experience in a people management, supervision/team leadership role.

5 years of experience building and developing infrastructure or distributed systems.

Experience in SAAS Enterprises

Proven experience in leading engineering teams and driving technical decisions.

Strong understanding of engineering best practices and service-oriented architecture.

Excellent communication and leadership skills, with a demonstrated ability to influence and drive change.

Experience with cloud technologies (Azure, AWS, GCP) and CI/CD pipelines.

Proven track record of managing high-impact projects and delivering results.

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email