Csr Executive

10 hours ago


Mumbai, India K12 Techno Services Full time

Roles and Responsibilities

  • * Handle inbound/outbound calls, respond to queries, and provide excellent customer service.
  • * Maintain accurate records of CSR activities, reports, and metrics.
  • * Coordinate with internal teams to ensure seamless execution of CSR initiatives and events.
  • * Manage CSR projects from initiation to completion, ensuring timely delivery and quality results.

Desired Candidate Profile

  • * 0-5 years of experience in a similar role or industry (BPO/Call Centre).
  • * Excellent communication skills for effective voice processing and telecalling.
  • * Proficiency in handling inbound/outbound calls, voice support, and domestic BPO operations.

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