DevOps Engineer III

3 weeks ago

Gurugram, India NCR Corporation Full time

Job Title: Site Reliability Engineer III

As a Senior Site Reliability Engineer, you will be part of a 24*7 team and will be a key technical leader responsible for the design, implementation, and continuous improvement of systems that ensure high availability, performance, and scalability. You will work cross-functionally with engineering, infrastructure, and product teams to embed reliability into every stage of the software lifecycle.
Key Responsibilities:

  • Industry Knowledge: Familiar with Financial Services or Settlement Systems.
  • IT Management Tools: Exposure to tools like ServiceNow & JIRA for incident and task management.
  • Infrastructure: Understand IT hardware, networking, operating systems, and Active Directory.
  • Web Servers: Configure and support Microsoft IIS or Apache Tomcat.
  • Cloud Experience: Work with cloud platforms such as Azure , AWS, or GCP.
  • Configuration Management: Manage and maintain configuration settings for applications and infrastructure using IaC tools like Terraform, CloudFormation, or Ansible .
  • Certificate Management: Handle the issuance, renewal, and management of SSL certificates.
  • Databases: Proficient in SQL and database management.
  • Scripting: Strong knowledge of PowerShell , Bash, Python, Ansible, .NET or JavaScript.
  • Application Performance/System Monitoring: Ensure high availability and reliability by using either of tools like SolarWinds , AppDynamics, DotCom, Dynatrace, Site24/7, Grafana or NewRelic.
  • Middleware Tools: Support middleware and automation tools like ActiveBatch , RabbitMQ, UiPath, and Tibco.
  • Infrastructure Design: Designing and maintaining scalable, secure infrastructure.
  • Release Management: Implement, Monitor, and manage CI/CD pipelines.
  • Collaboration: Work with development teams for smooth application delivery.
  • Security: Follow security best practices and address vulnerabilities.
  • 24/7 Support: Provide on-call support for critical issues.
  • Continuous Improvement: Enhance system performance and scalability.
  • Knowledge Management: Document and share knowledge effectively (SharePoint & Confluence)
  • ITIL Framework: Well versed with ITIL best practices.
  • Mentorship : Engage with team members and provide mentorship to foster growth and knowledge sharing.
  • Engagements : Participate in project planning, execution, and delivery to ensure alignment with DevOps practices.
  • Problem Management : conducting RCA and blameless postmortems.

Qualifications:

  • Bachelors degree in computer science Engineering, or a related field.
  • 7+ years of experience in supporting a portfolio of complex business critical application systems.
  • 5+ years of experience in DevOps or a related role.
  • Strong experience with cloud platforms (AWS, Azure, GCP).
  • Proficiency in scripting languages (PowerShell, Python, Bash, etc.).
  • Experience with containerization and orchestration (Docker, Kubernetes).
  • Knowledge of configuration management (IIS Web server or Apache Tomcat).
  • Excellent problem-solving skills and attention to detail.
  • Ability to operate within the ITIL framework.
  • Strong communication and collaboration skills.
  • Ability to work in a fast-paced, 24*7 environment.
  • Engage with team members and provide mentorship to foster growth and knowledge sharing.

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