Senior Functional Consultant

Sr. Business Ops Specialist

Be part of something revolutionary

We have a vision. Our Digital Brain, o9's AI-powered platform, is being used by global enterprises to drive their digital transformations. The integrated planning and operational efficiencies we provide is helping businesses do more, be more and mean more to the world at large. Because businesses that plan better, reduce waste, creating value for themselves and the planet.

But we also have a vision for our people. We want the most talented, committed, and driven people to power our transformative approach. In return, we'll provide a nurturing environment where you can be a part of something special.

About the role

The role requires deep analytical, technical and complex problem-solving skills with knowledge of optimization methods, financial computations, statistical analysis and advanced mathematical modeling techniques. It also requires exposure to data science, and associated software and programming technologies. Additionally, this role requires exposure to advanced planning systems and tools.

This position is responsible for solution delivery, analysis and interpretation of data to optimize client supply chains. The solution delivery is through a variety of activities including process design, data analytics, solution configuration and deployment, setting up performance metrics and new policies, testing and knowledge management.

The role would be responsible for participating in requirement and design sessions with the customer; analyzing areas of improvement opportunities; collecting and analyzing data to provide decision support information; document to-be processes; working with onshore and offshore teams to configure the solution and finally creating the test-cases to ensure the solution works as per the design.

This role would also be responsible for mentoring Business Operations Specialists

What you'll do for us

The responsibilities include end-to-end o9 solution design, configuration, implementation, data analytics, testing of solution and communication with internal and external stakeholders.

Design

• End to end solution design, configuration, implementation, data analytics, testing of solution and communication with internal and external stakeholders
• Participate in process and business requirements sessions with client and document to-be business process leveraging industry best practices.
• Work with clients to identify and collect data, such as historical sales, shipment, inventory, logistics, and other operations / supply chain data from sources like databases, Excel sheets, emails, and others.
• Ability to convert business logic to technical platform design, including knowledge of platform infrastructure.

Configuration

• Work closely with architects and directors to develop clear functional and technical design, document data requirements, and build complex datasets.
• Configure a technical specification document and tool configuration in the o9 platform, as per the design, to solve deep operations / supply chain problems and institute rigorous performance monitoring systems.

Data Analytics

• Use mathematical models, predictive methods, statistical techniques, optimization algorithms and simulations to analyze, manipulate and interpret large enterprise data and provide business insights and data visualization to the client management.
• Be proficient in statistical and optimization tools and programming languages to conduct data integration through extraction, transformation, and loading (ETL) and create models to generate time series forecasts and operational plans.

Testing

• Work with internal Research and Development teams to resolve solution gaps and deploy fixes in the customer environment.
• Create and execute workflow and data analytics test-cases, document issues, and track progress at resolving issues.
• Ability to design and implement a testing protocol, with support from junior analysts, with the end goal of automating testing.

Communication

• Work with client, cross-functional teams, and IT and business stakeholders, to ensure successful planning and execution of projects.
• Plan, develop and deliver Super User and End User training, for a global user base.
• Mentor junior analysts to familiarize them with technical and business aspects of a project.

What you'll have...

• Education: Master's Degree required with 2 year of experience or Bachelor Degree with 3 years experience. Degrees in the following fields: in Operations Research, Industrial Engineering, Engineering Management, Business Analytics or related fields with a concentration in operations or analytics
  • Experience: implementing supply chain planning solutions or working in the supply chain/ logistics organization
  • Experience presenting on complex topics in a clear, concise, and easily understood manner
  • Firsthand experience leading, or assisting a team, through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design & development, UAT/SIT, go-live/cutover and value realization is preferred
  • Experience using agile methodology to deliver large scale enterprise implementations
    • Skills: Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, CPLEX or similar is preferred
    • Knowledge of spreadsheets and software (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), presentation (Microsoft PowerPoint) is required
    • Knowledge and training in databases (SQL Server, MySQL) and skills one or more languages like SQL, MDX, T-SQL or similar is required
    • Strong analytical techniques, data mining knowledge and proficiency in handling and processing large amounts of data is preferred
    • Ability to identify key insights and critical thinking to prioritize and focus on the highest value opportunities or the biggest risks is preferred

This position at o9 Solutions has an annual salary range of $XXXX.XX- $XXXX.XX. Additionally, you may be eligible to participate in our medical, retirement, and other company-sponsored benefits.

*The above information reflects the expected base salary range, although the lower and upper bounds may vary based on location, skills, experience, certifications, licenses, or other relevant factors

More about us…

With the latest increase in our valuation from $1B to $2.7B, o9 Solutions is one of the fastest-growing technology companies in the world today. Our mission is to digitally transform planning and decision-making for the enterprise and the planet. Our culture is high-energy and drives us to aim 10x in everything we do.

Our platform, the o9 Digital Brain, is the premier AI-powered, cloud-native platform driving the digital transformations of major global enterprises including Google, Walmart, ABInBev, Starbucks, and many others.

Our headquarters are located in Dallas, and we have offices in Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich.

o9 is an equal opportunity employer. We welcome applicants of diverse backgrounds and hires without regard to race, color, gender, religion, national origin, citizenship, age, sexual orientation, or any other characteristic protected by law.