Mac Specialist
4 weeks ago
Job title: Mac PC Admin Job location: Hyderabad/Bangalore Must be flexible to work in the 24/7 rotational shifts Description: This role is responsible for the maintenance, and direct support of end users with software or hardware issues primarily for Macintosh OS environments. Responsibilities: Lead Mac administrator responsible for macOS support It is possible that minor support of Windows operating systems in environments with mixed platforms to all end users Hands-on experience managing and supporting Intune, Jamf or other MDM solutions. Experience with macOS and iOS device lifecycle management, including onboarding, maintenance, and decommissioning of Apple devices. Familiarity with device security protocols (e.G., MDM, VPN, Wi-Fi) and security standards for Apple devices Create and manage user accounts; configure new user accounts, handle password resets, and troubleshoot login issues Experience in implementing and maintaining security policies for Apple devices, including encryption, remote wipe, and device restrictions. Excellent troubleshooting skills with the ability to resolve complex technical issues related to device management, security configurations, and software distribution Understand and provide user permissions, profiles, and access controls Diagnose and resolve technical issues related to hardware, software, and network connectivity Provide assistance to end-users, addressing their queries, and resolving technical problems Document standard operating procedures (SOPs) and maintain documentation on an ongoing basis Create and update troubleshooting documentation and other written guides to ensure consistency Perform other duties as assigned Strong ITIL process knowledge. Strong analytical, troubleshooting and problem-solving skills. Strong communication and collaboration skills. Qualifications: Bachelor’s degree in Computer Science or related technology field preferred. Proficient with Macintosh computers (iMac, Mac Mini, Mac Studio) and iPads. Relevant software includes Microsoft Office, ServiceNow, etc. Strong working knowledge of ITIL principles and ITSM. Current understanding of industry trends and methodologies. Outstanding verbal and written communication skills. Excellent attention to detail. Strong interpersonal skills and leadership qualities.
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Mac specialist
1 week ago
Bengaluru, India Sasken Technologies Limited Full timeSasken is a pioneer in Product Engineering and Digital Transformation delivering concept-to-market and chip-to-cognition R&D solutions to customers across the semiconductor, automotive, industrial, consumer electronics, enterprise devices, satellite communications, telecom, and transportation domains. Through the last three decades, Sasken’s deep...
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Mac specialist
2 weeks ago
Bengaluru, India Sasken Technologies Limited Full timeSasken is a pioneer in Product Engineering and Digital Transformation delivering concept-to-market and chip-to-cognition R&D solutions to customers across the semiconductor, automotive, industrial, consumer electronics, enterprise devices, satellite communications, telecom, and transportation domains. Through the last three decades, Sasken’s deep...
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Mac specialist
2 weeks ago
Bengaluru, India Sasken Technologies Limited Full timeSasken is a pioneer in Product Engineering and Digital Transformation delivering concept-to-market and chip-to-cognition R&D solutions to customers across the semiconductor, automotive, industrial, consumer electronics, enterprise devices, satellite communications, telecom, and transportation domains. Through the last three decades, Sasken’s deep...
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Technical Specialist
4 weeks ago
Bengaluru, India People Prime Worldwide Full timeAbout Client: Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through...
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Technical Specialist
4 weeks ago
Bengaluru, India People Prime Worldwide Full timeAbout Client:Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through...
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Technical Specialist
4 weeks ago
Bengaluru, India People Prime Worldwide Full timeAbout Client:Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through...
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Technical Specialist
4 weeks ago
Bengaluru, India People Prime Worldwide Full timeAbout Client: Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through...
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Technical Specialist
4 weeks ago
Bengaluru, India People Prime Worldwide Full timeAbout Client:Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through...
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Technical Specialist
4 weeks ago
Bengaluru, India People Prime Worldwide Full timeAbout Client: Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through...
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Application Support Specialist
1 week ago
Bengaluru, Karnataka, India People Prime Worldwide Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout Client:Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through...
