Vice President, Scrum Master, Consumer Banking
4 months ago
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Roles & Responsibilities
• The Scrum Master guides, coaches and mentors up-to three Agile teams to support Digital Bank’s Mobile/Internet Banking applications for Regional Markets.
• Handling Mobile / Internet Banking Projects for Digital Bank program across releases and businesses for the domain assigned.
• Facilitate team level Agile ceremonies such as Daily Stand-ups, Sprint Planning, Retrospectives, etc Support the Product Owner to ensure the Agile artefacts used by the team are healthy and up-to date.
• Keep JIRA updated with the current status so that if reflects the correct status in the reports generated using Dashboards.
• Accountable for cross team reporting to Program Manager Track all the impediments closely and take them to closure.
• Tracking, monitoring and reporting project progress. Work with each scrum team to institute the Agile framework that best fits team activities.
• Familiarize the team with the common elements of the chosen system such as Daily Scrums and Sprint/Iteration Reviews.
• Ensuring your project dependencies on other projects /platforms are on their roadmaps and timing and integration environments will be ready when your teams need them.
• Ensuring the work other teams need from your team/s are included and prioritised appropriately in your teams work backlog.
• Guide continuous backlog refinement with the team in consultation with Product Owner. Foster trust and collaboration across all team members; make it safe to challenge, experiment and fail without fear.
• Promote and coach healthy communication in and around the team. Collaborate with other Scrum Masters to develop and foster cross team communication.
• Protect team from external interruptions to execution. Maintain all the information in Confluence pages. Proactively recognize conflict; facilitate conflict resolution through collaboration and consensus.
• Track team impediments and escalate those that cannot be resolved within the team. Manage and communicate effectively with domain leads at senior level and working level teams.
Requirements
• Candidate should have minimum of 8+ Years of experience in Scrum.
• Should have led projects involving delivery across multiple applications/systems.
• Ability to successfully engage in multiple initiatives simultaneously is required.
• Ability to communicate difficult sensitive information tactfully is required. Must possess excellent verbal and written communication skills.
• Stakeholder management
• Solution assessment and validation
• Analytical Skills & Problem-solving skills
• Decision-Making Skills & To collaborate with multiple teams.
• Time Management
• Experience on Digital banking
• Experience working with teams spread across different geographic locations.
• Experience on Agile tools like JIRA and Confluence.
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