Employee Experience Partner
1 week ago
About HighRadius:
HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius Integrated Receivables platform reduces cycle times in your order-to-cash process by automating receivables and payments processes across credit, electronic billing and payment processing, cash application, deductions, and collections.
Our customers range from some of the largest global corporations including more than 200 Fortune 1000 companies as well as mid-size enterprises that don’t have the IT resources to consolidate on an ERP platform but still want to automate and streamline their receivables and treasury processes.
Job Summary:
As an Employee Experience Partner, the primary role is to elevate the experience of the assigned talent pool to higher levels throughout the lifecycle of the employees. The incumbent should be a culture champion of the organization and drive the core values & leadership principles so that they are imbibed into the DNA of the employees. The role focuses on core areas of HR like Talent Management, talent engagement & retention, performance management, Employer Branding, talent onboarding & data analytics from a Human Resources standpoint. The role requires the ability to deliver quality output in steep timelines & ability to manage senior stakeholders.
Roles & Responsibilities:
Talent Management, Talent Engagement, Data Analysis:
- Managing end to end employee life cycle & employee experience of assigned employee group from one of the departments, like Product, Consulting, Sales, etc.
- To support new joiners at all levels via New hire assimilation programs like Buddy Program, new joiner meet & greet, employee probation confirmation.
- To engage turbo talent of the organization by conducting pulse connects, employee surveys, output driven employee connects, rewards & recognition.
- Understand & manage the appraisal process & KPI/VGI of the department and ensure adherence to P&C guidelines around ratings, budget utilization, Promotions, etc. Ensure that the process is transparent and pay parity, performance based increments are followed.
- Handhold people managers & leaders from HR standpoint & partner with them for providing career pathing, mentoring, & coaching to their teams, enabling them to engage with their teams.
- Raise an early warning signal basis EEP connects & work proactively with leaders to curb attrition & ring-fence talent, manage employee grievances & concerns & resolve it within decided TAT.
- Conduct exit connects for outgoing employees & ensure retention of turbo talent with business leadership.
- Adhere to EEP playbooks & TAT; ensure high PES (Playbook execution scoring) for self & team.
- Manage data analytics on various fronts (like attrition forecasting, KPI analysis, etc) & prepare dashboards for various report outs. Contribute in preparing operas & playbooks around P&C processes
- Have a Win-Win-Win mindset and suggest changes/policies that are aligned with this principle, where it is a win for the company, employees & yourself
- Build strong network within teams & in turn build credibility as a true P&C partner
Skill Set & Qualifications Required:
● Masters in HR preferred
● Minimum 2 years of experience as HRBP, EEP or HR Generalist in a rigorous & progressive organization
● Must have managed data analytics earlier
● Proficiency required in - Communication skill, Assertiveness, Speed to execution, proactiveness, end to end ownership
● Must be hands-on in Microsoft & Google suite
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