Pega Decisioning Consultant

3 weeks ago

Hyderabad, India Tata Consultancy Services Full time

Role: Pega Decisioning Consultant

Desired Experience Range: 3 to 9 yrs.

Location: PAN India


Must Have:

1 Pega CDH Implementation: Manage the design and implementation of Pega CDH solutions that enable real-time decision-making and personalization across customer touchpoints.

2. Requirements Gathering: Work closely with business stakeholders to gather and analyse requirements for personalized customer interactions and decision-making strategies.

3. Rule-Based Logic: Develop, configure, and maintain decision rules, strategies, and decision data within the Pega CDH platform.

4. Integration: Integrate Pega CDH with other systems and data sources to ensure seamless data flow and access to relevant customer information.

5. Testing and Quality Assurance: Conduct testing, quality assurance, and debugging of Pega CDH solutions to ensure they perform optimally and meet business requirements.

6. Performance Optimization: Identify areas for performance improvement and optimize Pega CDH configurations for maximum efficiency.

7. Documentation: Create and maintain documentation related to Pega CDH configurations, decisioning logic, and best practices.

8. Training and Knowledge Sharing: Provide training and knowledge transfer to team members and end-users to ensure effective use of Pega CDH.

9. Troubleshooting: Diagnose and resolve issues related to Pega CDH implementations and provide timely support.

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