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▷ (High Salary) Telesales Executive
3 weeks ago
Job Location: Santacruz East, Mumbai, Maharashtra
Working: Monday to Friday (10Am - 7Pm)
Salary: Upto 4 LPA
Role & Responsibilities - As a Customer Sales Executive, you will be responsible for -
- Customer Interaction: Interact with customers and prospects through various channels, such as phone, email, chat, or in-person, to provide information, resolve inquiries, and offer solutions.- Sales and Upselling: Identify opportunities to promote products or services and meet sales targets by cross-selling, upselling, and offering personalised recommendations to customers.- Problem Resolution: Address customer concerns, complaints, or issues promptly and effectively to ensure high levels of customer satisfaction.- Product Knowledge: Develop a deep understanding of the organisation's products or services to provide accurate information and meet customer needs.- Order Processing: Assist customers with order placement, tracking, and processing, ensuring a seamless purchase experience.- Customer Data Management: Maintain accurate customer records, update profiles, and document interactions within the customer relationship management (CRM) system.- Customer Feedback: Collect, document, and communicate customer feedback to help improve products, services, and processes.- Market Research: Stay informed about industry trends, competitors, and customer preferences to provide valuable insights for sales and marketing strategies.- Sales Reporting: Generate reports on sales activities, performance metrics, and customer interactions to assess progress and results.
What's in it for you:
* Direct exposure to working at a rapidly growing start-up, hence faster learning.
* Be a part of the D2C revolution in India.
* Great peers you can learn from.
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