Client Servicing Manager

7 days ago

Mumbai, India Pentacle | Healthcare Advertising Full time

Pentacle is Growing — and We're Looking for a Client Servicing Manager

If you have the knack for building strong client relationships, the passion for healthcare communications, and the drive to turn complex medical concepts into impactful campaigns — we'd love to have you on our team

Company Brief

Pentacle is a specialized healthcare advertising agency with deep expertise across pharmaceuticals, life sciences, medical devices, and consumer health products. As a full-service creative agency, we provide end-to-end branding, marketing, and communication solutions tailored to the unique needs of the healthcare industry.

Driven by our five core values — Vision, Creativity, Research, Integrity, and Communication — we deliver work that is both strategic and imaginative. Our strength lies in transforming complex medical and scientific narratives into clear, compelling, and compliant campaigns that resonate with diverse audiences.

At Pentacle, we blend medical accuracy with creative excellence to build brands that stand out in a highly regulated and competitive space. If you're passionate about healthcare, creativity, and purposeful storytelling, Pentacle offers a collaborative and growth-oriented environment where your ideas can truly make an impact.

Company:

LinkedIn URL:

JOB DESCRIPTION:

1.   Cultivate and maintain strong relationships with healthcare clients, understanding their business objectives, challenges, and communication needs.

2.   Act as the primary point of contact for clients, ensuring their satisfaction and addressing any concerns or requests promptly. Work coherently with the team of the Company to ensure client satisfaction and high profitability.

3.   Efficiently coordinate and plan, ensuring seamless execution from inception to delivery. Collaborate with internal teams, including creative, strategy, and production, to align project timelines with client expectations.

4.   Gather and comprehend client briefs, translating them into clear directives for the creative and strategy teams. Effectively communicate client feedback to internal teams, ensuring adjustments are made to meet client expectations.

5.   Collaborate with finance teams to provide accurate and timely financial reports to clients

6.   Demonstrate excellent communication skills in conveying complex healthcare concepts to clients and internal teams. Ensure clear and concise communication in written and verbal interactions

7.   Identify opportunities for upselling and cross-selling additional services to existing healthcare clients.

8. Conduct post-campaign evaluations with clients, gathering feedback and insights for continuous improvement

Location- Goregaon West

Qualification :
Bachelor's/Master's degree in Marketing, Communications, Healthcare, or a related field.

  • Proven experience as an Account Manager (healthcare or communications agency preferred).
  • Strong communication and interpersonal skills with the ability to simplify complex information.
  • Excellent project management, multitasking, and problem-solving abilities.
  • Financial acumen and comfort working with budgets/reports.
  • A proactive, solution-oriented, and collaborative mindset.

Ready to join us? Send your resume

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