Key Account Manager

7 days ago

Hyderabad, India The Designer's Class Full time

Position: Key Account Manager - Schools (Renewals,

Collections & Growth)

Location: Hyderabad

Experience: 3 - 5 Years

About the Role

We are looking for a Key Account Manager (KAM) to manage,

retain, and grow relationships with partner schools. This role will

focus on renewals, timely collections, upselling & cross-selling

opportunities to ensure long-term partnerships and revenue growth

Key Responsibilities

Build and maintain strong relationships with school management

(Principals, Correspondents, Coordinators).

Drive renewals and ensure 100% timely fee collections from

existing schools.

Identify opportunities for upselling and cross-selling additional

programs, workshops, and products to existing partner schools.

Act as the primary point of contact for all school accounts, ensuring

smooth issue resolution and high customer satisfaction.

Track account health, engagement levels, and proactively address

concerns to improve retention.

Work closely with internal teams (Sales, Implementation,

Academics, Operations) to deliver value to schools.

Maintain detailed MIS/reports on renewals, collections, upsell

opportunities, and overall account performance.

Requirements

Bachelor's/Master's degree in Business, Marketing, or related field.

3+ years of experience in Account Management, Client Relations,

or Sales (preferably EdTech/Education industry).

Strong track record of achieving renewals, collections, and

upselling/cross-selling targets.

Excellent communication, relationship-building, and negotiation

skills.

Problem-solving mindset with ability to manage client escalations

professionally.

Willingness to travel locally for school visits.

Job Type: Full-time

Pay: ₹40, ₹45,000.00 per year

Work Location: In person

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