Dynamics 365 CE Solution Architect

3 days ago

Pune, India Volto Consulting (ITHealthcareEngineering) Full time

Experience Required:
10+ years in CRM/Enterprise Applications (minimum 4+ years in Dynamics 365 CE)

Role Overview

We are seeking a highly skilled
Dynamics 365 CE Solution Architect
to define and deliver enterprise-grade CRM solutions. The role involves designing scalable solutions across Dynamics 365 CE modules (Sales, Service, Marketing, Field Service, Customer Insights), integrating with external systems, and driving adoption of the Microsoft Power Platform. This position will also contribute to presales, RFPs, IP development, and practice accelerators.

Key Responsibilities

  • Define and architect solutions across Dynamics 365 CE modules.
  • Translate business requirements into detailed functional and technical designs.
  • Lead
    fit-gap analysis, design workshops, and proof-of-concepts
    with stakeholders.
  • Design CE platform solutions including
    entity models, workflows, security models, and user experience
    .
  • Oversee system integrations using
    Azure services/middleware
    .
  • Drive usage of
    Power Platform (Power Apps, Power Automate, Power BI)
    to extend CRM capabilities.
  • Ensure solution quality via
    design reviews, documentation, and compliance with Microsoft standards
    .
  • Stay updated on
    Microsoft D365 CE releases, roadmap, and licensing models
    .
  • Provide
    technical consultation
    for ongoing projects.
  • Contribute to
    presales, RFPs, and sales cycles
    .
  • Build IPs, integrate and approve
    practice accelerators
    for Dynamics 365.
  • Create
    demos showcasing AI-driven CRM features
    .

Required Skills & Experience

  • 10+ years in
    CRM/enterprise applications
    with at least 4+ years in
    Dynamics 365 CE
    .
  • Strong expertise in
    Dynamics CRM architecture, solutioning, and customization
    .
  • Hands-on experience with
    Dataverse, Power Platform, and plugin/custom workflow development
    .
  • Knowledge of
    Dynamics 365 Portals, Virtual Agents, and AI-driven tools
    .
  • Familiarity with
    Azure services
    for integration, authentication (AD/ADFS/OAuth), and lifecycle management.
  • Excellent communication skills for engaging with
    business and technical stakeholders
    .

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