Sutherland - AEM Administrator

3 days ago


Hyderabad, Telangana, India Sutherland Global Services Private Limited Full time

Job Description. As an AEM Administrator, you will play a crucial role in managing the end-to-end lifecycle of the Adobe Experience Manager (AEM) platform and related environments. Your responsibilities will span deployment, monitoring, security, and collaboration with cross-functional teams. Here are the key aspects of this role : Production Deployment Support : - Facilitate code deployment and content deployment processes for the AEM platform. - Ensure smooth synchronization of content across environments. - Manage content synchronization activities to maintain consistency across AEM instances. - Create and manage Adobe-related tickets, including incident reports and service requests. - Address DSS (Day-Start Support) tickets related to AEM promptly. - Install SSL certificates for secure communication over HTTPS. - Apply your experience in troubleshooting AEM-related issues. Maintain and update components, templates, dialogs, and workflows. AEM System Administration : - Hands-on experience with AEM 6.X or higher system administration. - Configure AEM in Author, Publish, and Dispatcher modes. - Monitor Sling status and create audit reports. Monitoring AEM Infrastructure : - Monitor the health and performance of AEM environments. - Utilize tools like NewRelic for real-time monitoring and proactive issue detection. - Regularly analyze Looking Glass reports to identify performance bottlenecks, potential issues, and areas for improvement. Collaboration with AEM Development Team : - Work closely with the AEM development team to troubleshoot and resolve issues promptly. - Participate in Agile processes, track user stories, and manage sprint activities. Infrastructure Scaling : - Perform infrastructure scale-up and downsize activities as needed. - Optimize resource allocation based on demand. AEM DAM and Workflows : - Strong experience with AEM Digital Asset Management (DAM) and workflows. - Implement web content authoring, production, configuration, and publishing. - Familiarity with various AEM admin consoles for efficient management. Required Skills : - Strong knowledge of the Adobe Notices component of AEM. - Proficiency in AEM platform administration, architecture, and automation. - Familiarity with DevOps and CICD concepts. Qualifications : - Bachelor's Degree in IT/Computer Science or related field (or equivalent work experience). - Minimum 6 years of experience in AEM administration and production support. (ref:hirist.tech)


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